
Free live chat, inbox and AI helpdesk for your website
Aide records 9,983 monthly visits with -1.1% month-over-month growth and Free Trial, Paid, Contact for Pricing pricing. Lookfor records 6,507,057 monthly visits with +4.6% growth and Paid (Enterprise from $2,500/month), Free Trial pricing.
AI customer service agent that resolves orders, refunds and returns for ecommerce brands
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | aide.app | apps.shopify.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing | Paid (Enterprise from $2,500/month), Free Trial |
| Monthly Visits | 9.98K (9,983) | 6.51M (6,507,057) |
| MoM Traffic Delta | -113 (-1.1%) | +283.64K (+4.6%) |
| Primary Market & Share | 🇨🇦 Canada (48%) | 🇺🇸 United States (26.5%) |
| Direct Visits / mo | 4.01K | 2.4M |
| User Rating | 4.1 | 4.6 |
| Supported Platforms | Website | Website |
AI customer service agent that resolves orders, refunds and returns for ecommerce brands
After order verification, the agent can cancel, refund, change shipping addresses, remove unshipped items and start returns inside Shopify rules.
Drafts appear as internal notes in the helpdesk your team already uses, and Aide can take over an inbox once you take it live.
Aide Helpdesk provides an AI-first inbox with routing, SLAs and macros, while Aide Chat embeds on any site and on Shopify storefronts.
Every topic is set to AI Agent, Drafts or None, refunds wait for teammate approval, and an audit log records every action.

Multi-agent AI customer service and sales platform for Shopify stores
Build separate agents for support, sales, and operations tasks, each with its own instructions and knowledge sources.
Let agents cancel orders, update shipping addresses, and handle other order-level tasks directly in conversation.
Train agents on FAQs, uploaded PDFs, and your Shopify pages so answers reflect your real catalogue and policies.
Convert browsers into buyers with targeted product recommendations and cross-sell or upsell prompts inside chat.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation

Conversational AI and helpdesk built for ecommerce brands

All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service
AI-first customer support platform with a shared inbox built in

AI customer service that answers instantly and turns chats into revenue
AI customer service that answers instantly and turns chats into revenue

AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses

AI support agent plus helpdesk built for ecommerce brands
AI support agent plus helpdesk built for ecommerce brands

Agentic customer service platform where teams and AI resolve support together
Agentic customer service platform where teams and AI resolve support together
No-code AI agents that resolve support and sales conversations
No-code AI agents that resolve support and sales conversations

Agentic AI that resolves customer support end to end
Agentic AI that resolves customer support end to end

The ecommerce AI agent that resolves customer problems end to end
The ecommerce AI agent that resolves customer problems end to end