
Free live chat, inbox and AI helpdesk for your website

Callbell records 487,975 monthly visits with -24% month-over-month growth and Freemium, Free Trial, Paid, Contact for Pricing pricing. Wasapi records 58,485 monthly visits with +1.8% growth and Free Trial, Paid pricing.

The WhatsApp platform for teams that sell and support at scale
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | callbell.eu | wasapi.io |
| Pricing Model | Freemium, Free Trial, Paid, Contact for Pricing | Free Trial, Paid |
| Monthly Visits | 487.98K (487,975) | 58.49K (58,485) |
| MoM Traffic Delta |
| -154.26K (-24%) |
| +1.01K (+1.8%) |
| Primary Market & Share | 🇧🇷 Brazil (32.9%) | 🇨🇴 Colombia (64.7%) |
|---|
| Direct Visits / mo | 353.57K | 38.56K |
|---|
| User Rating | 4.2 | 4.2 |
|---|
| Supported Platforms | Website | Website |
|---|

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Manage WhatsApp Business, Instagram Direct, Messenger, Telegram, TikTok and website live chat in one shared, multi-agent dashboard.
An AI agent that answers 24/7, surfaces high-priority chats and drafts suggested replies your team can approve.
Build automated conversation flows visually and send WhatsApp marketing broadcasts with a few clicks.
Track contacts, deal stages, conversions and response times directly in the platform.

The WhatsApp platform for teams that sell and support at scale
A shared chat system with open, pending and closed states, live agent collaboration, smart auto-assignment and quick replies so hundreds of conversations never sit unanswered.
Centralize multiple WhatsApp lines (sales, support, billing) in one panel, give each agent their own secure login with roles and permissions, and supervise everything in real time.
Trainable bots handle repetitive questions 24/7, qualify leads, and blend with human agents in hybrid flows, with API-based lookups and your own OpenAI key optional.
Send personalized, segmented campaigns to thousands of contacts through the official WhatsApp Business API with delivery, read and reply reporting.

Free live chat, inbox and AI helpdesk for your website


Provides a far more advanced helpdesk and proactive messaging suite, but comes with significantly higher enterprise pricing.
#2
Similar multi-channel team inbox and workflow automation, but offers deeper routing capabilities for high-volume sales teams.

All-in-one customer messaging for live chat, chatbots, and self-service
Features robust knowledge base and CRM tools alongside live chat, though setup for custom workflows is slightly different.

AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

SpecialistAI communication platform for sales and support teams

WhatsApp chatbot, CRM, and marketing automation in one dashboard

Combines live chat and shared inbox with strong e-commerce integrations, but lacks Callbell's lightweight WhatsApp-first speed.

Stronger focus on social commerce and WhatsApp revenue tracking, but less intuitive for general email ticketing.

SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.

Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web
Provides a far more advanced helpdesk and proactive messaging suite, but comes with significantly higher enterprise pricing.
Similar multi-channel team inbox and workflow automation, but offers deeper routing capabilities for high-volume sales teams.
All-in-one customer messaging for live chat, chatbots, and self-service
Features robust knowledge base and CRM tools alongside live chat, though setup for custom workflows is slightly different.
AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
Combines live chat and shared inbox with strong e-commerce integrations, but lacks Callbell's lightweight WhatsApp-first speed.
SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.
Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web