Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. forms.app records 987,157 monthly visits with -11.2% growth and Freemium, Paid pricing.
All-in-one customer messaging for live chat, chatbots, and self-service
Build forms, surveys and quizzes in seconds — with unlimited free responses
| Dimension / Metric | | |
|---|---|---|
| Official Domain | chaport.com | forms.app |
| Pricing Model | Freemium | Freemium, Paid |
| Monthly Visits | 1.46M (1,458,924) | 987.16K (987,157) |
| MoM Traffic Delta | +825K (+130.1%) | -124.04K (-11.2%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇧🇷 Brazil (26.1%) |
| Direct Visits / mo | 1.09M | 595.53K |
| User Rating | 4.3 | 4.2 |
| Supported Platforms | Website | Website |
All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
Build forms, surveys and quizzes in seconds — with unlimited free responses
Assemble forms, surveys, quizzes and polls visually, then brand them with custom themes and your own domain.
Describe what you need and the AI drafts the full form; it can also rephrase questions and generate multiple-choice answer options.
Automate the path from submission to spreadsheet, CRM or internal system without manual copying.
Start from reviewed templates for applications, bookings, feedback, HR, events and interactive quizzes.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.
Offers advanced no-code form customization and robust database integrations, but with slightly less automated AI generation.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
SpecialistFocuses heavily on end-to-end encryption and privacy, trading some ease of design for high-security data collection.
SpecialistFocuses heavily on end-to-end encryption and privacy, trading some ease of design for high-security data collection.
Provides seamless AI-native form generation from text prompts, matching forms.app's speed with cleaner modern layouts.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
SpecialistExcels at building interactive quizzes and polls for lead capture, offering richer marketing funnel features than forms.app.
SpecialistExcels at building interactive quizzes and polls for lead capture, offering richer marketing funnel features than forms.app.
