
Free live chat, inbox and AI helpdesk for your website
Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. HeiChat records 1,365 monthly visits with -49.9% growth and Freemium, Free Trial pricing.

AI commerce assistant that answers product questions inside your storefront
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | chaport.com | heichat.net |
| Pricing Model | Freemium | Freemium, Free Trial |
| Monthly Visits | 1.46M (1,458,924) | 1.37K (1,365) |
| MoM Traffic Delta | +825K (+130.1%) | -1.36K (-49.9%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇺🇸 United States (100%) |
| Direct Visits / mo | 1.09M | 490 |
| User Rating | 4.3 | 4.1 |
| Supported Platforms | Website | Website |

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.

AI commerce assistant that answers product questions inside your storefront
The assistant is trained on your products, policies and knowledge sources so replies reflect your actual catalogue and terms rather than generic model output.
Handles shipping, sizing, stock, returns, policy and product comparison questions at any hour, shortening the path from browsing to checkout.
Serves international shoppers in their own language, adapting responses to the customer rather than replying only in the store's default language.
Native Shopify app as the recommended path, with a direct website widget and a WooCommerce plugin for WordPress merchants.

Free live chat, inbox and AI helpdesk for your website

Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.

Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.

Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.

Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses

AI support agent plus helpdesk built for ecommerce brands
AI support agent plus helpdesk built for ecommerce brands
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.

SpecialistBuild no-code AI agents and chatbots for WhatsApp and your website
SpecialistBuild no-code AI agents and chatbots for WhatsApp and your website
Ask your review data anything, in plain language
Ask your review data anything, in plain language