
Free live chat, inbox and AI helpdesk for your website
Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Ping Parrot records 0 monthly visits with 0% growth and Freemium pricing.
Build a support chatbot for your website — no code, with human backup when needed.
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | chaport.com | pingparrot.com |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 1.46M (1,458,924) | 0 (0) |
| MoM Traffic Delta | +825K (+130.1%) | 0 (0%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🌐 Global (—) |
| Direct Visits / mo | 1.09M | 0 |
| User Rating | 4.3 | 3.8 |
| Supported Platforms | Website | Website |

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
Build a support chatbot for your website — no code, with human backup when needed.
Build conversation flows in a visual editor with messages, questions, conditions and actions, without writing code.
Feed the bot your FAQs, documents and site content so it can answer customer questions accurately instead of guessing.
Publish a hosted chat widget on any website with a snippet, and let visitors start conversations instantly.
Escalate to a human agent when the bot cannot help, and collect emails and details to follow up.

Free live chat, inbox and AI helpdesk for your website

Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.

AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation

Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
AI-first customer support platform with a shared inbox built in

AI customer service that answers instantly and turns chats into revenue
AI customer service that answers instantly and turns chats into revenue

Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.

Custom AI support chatbots trained on your own website content
Custom AI support chatbots trained on your own website content
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.

Build no-code AI agents and chatbots for WhatsApp and your website
Build no-code AI agents and chatbots for WhatsApp and your website