
Free live chat, inbox and AI helpdesk for your website
Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Smart FAQs records 0 monthly visits with 0% growth and Freemium, Free Trial pricing.

Turn your existing FAQs into an AI-powered help center that answers customers instantly
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | chaport.com | smart-faqs.com |
| Pricing Model | Freemium | Freemium, Free Trial |
| Monthly Visits | 1.46M (1,458,924) | 0 (0) |
| MoM Traffic Delta | +825K (+130.1%) | 0 (0%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🌐 Global (—) |
| Direct Visits / mo | 1.09M | 0 |
| User Rating | 4.3 | 4.1 |
| Supported Platforms | Website | Website |

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.

Turn your existing FAQs into an AI-powered help center that answers customers instantly
Understands the meaning behind a shopper's question rather than matching literal keywords, then returns one clear answer instead of a list of links.
An optional chat interface that pulls responses directly from your verified FAQ database and cites the source questions behind each answer.
Show shipping FAQs only on checkout and product FAQs only on product pages, so answers appear exactly where they matter.
Add a small code snippet to WordPress, Shopify, Wix or any custom HTML site, and bulk-import your existing FAQ spreadsheet in seconds.

Free live chat, inbox and AI helpdesk for your website

Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.

AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation

Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
AI-first customer support platform with a shared inbox built in

AI-powered knowledge base that turns documents into fast answers

Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.

Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.

Custom AI support chatbots trained on your own website content
Custom AI support chatbots trained on your own website content
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.