Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Stonly records 171,488 monthly visits with -0.6% growth and Contact for Pricing pricing.
All-in-one customer messaging for live chat, chatbots, and self-service
Interactive knowledge that makes support answers faster and self-service actually work
| Dimension / Metric | | |
|---|---|---|
| Official Domain | chaport.com | stonly.com |
| Pricing Model | Freemium | Contact for Pricing |
| Monthly Visits | 1.46M (1,458,924) | 171.49K (171,488) |
| MoM Traffic Delta | +825K (+130.1%) | -1.03K (-0.6%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇺🇸 United States (41.5%) |
| Direct Visits / mo | 1.09M | 103.4K |
| User Rating | 4.3 | 4.3 |
| Supported Platforms | Website | Website |
All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
Interactive knowledge that makes support answers faster and self-service actually work
Build step-by-step flows that branch on user answers so customers and agents reach the exact resolution for their situation instead of reading generic articles.
A conversational bot grounded in your verified knowledge answers customer questions, while Agent Assist summarises tickets, suggests resolution paths and drafts replies.
Native connections to Zendesk, Salesforce, Freshworks and ServiceNow put guides and AI answers inside the tools agents already use.
Versioning, review flows, scheduled publishing, content health, auto-translate, reusability snippets, access rights and pageview analytics keep large libraries consistent.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Offers an enterprise-grade customer support helpdesk with advanced AI agents, but lacks Stonly's signature step-by-step interactive guidance flows.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Combines live chat, shared inbox, and AI support agents in an accessible package, but offers fewer interactive step-by-step guide builders than Stonly.
Combines live chat, shared inbox, and AI support agents in an accessible package, but offers fewer interactive step-by-step guide builders than Stonly.
Provides a powerful AI-powered knowledge base with advanced semantic search, but focuses less on interactive guided troubleshooting trees.
Provides a powerful AI-powered knowledge base with advanced semantic search, but focuses less on interactive guided troubleshooting trees.
Integrates deeply with corporate knowledge bases to resolve support tickets autonomously, but lacks Stonly's customer-facing interactive guide widgets.
Integrates deeply with corporate knowledge bases to resolve support tickets autonomously, but lacks Stonly's customer-facing interactive guide widgets.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Builds specialized AI support assistants from documentation files, but offers less robust visual step-by-step publishing tools than Stonly.
Builds specialized AI support assistants from documentation files, but offers less robust visual step-by-step publishing tools than Stonly.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
SpecialistAI support agent plus helpdesk built for ecommerce brands
SpecialistAI support agent plus helpdesk built for ecommerce brands
Quickly trains custom AI support chatbots on website documentation and URLs, but lacks structured multi-step interactive troubleshooting guides.
Quickly trains custom AI support chatbots on website documentation and URLs, but lacks structured multi-step interactive troubleshooting guides.
