Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. SupportAI records 2,768 monthly visits with +95.1% growth and Freemium pricing.
All-in-one customer messaging for live chat, chatbots, and self-service
Custom GPT-powered support chatbots trained on your own content
| Dimension / Metric | | |
|---|---|---|
| Official Domain | chaport.com | supportai.com |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 1.46M (1,458,924) | 2.77K (2,768) |
| MoM Traffic Delta | +825K (+130.1%) | +1.35K (+95.1%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇻🇳 Vietnam (27.2%) |
| Direct Visits / mo | 1.09M | 1.14K |
| User Rating | 4.3 | 3.9 |
| Supported Platforms | Website | Website |
All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
Custom GPT-powered support chatbots trained on your own content
Point SupportAI at your website, files, product pages or videos and it builds a knowledge base your chatbot answers from, with no code required beyond a single embed snippet.
Use the same chatbot on your website, WhatsApp, Messenger and other channels so customers get consistent answers wherever they reach out.
Beyond support, preconfigured use cases cover lead capture and email list growth, sales conversations, bookings and appointments, product recommendations, feedback collection and internal employee Q&A.
Edit, add and update the content your bot answers from, review real conversation transcripts, and monitor where answers fall short so you can close those gaps over time.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Build customer-facing AI agents for support, sales, and product guidance
Build customer-facing AI agents for support, sales, and product guidance
Build custom AI agents and support chatbots trained on your own data, across every channel
Build custom AI agents and support chatbots trained on your own data, across every channel
Custom AI support chatbots trained on your own website content
Custom AI support chatbots trained on your own website content
No-code AI agents that answer, act and hand off across every channel
