
SpecialistCombines a full customer service helpdesk with native AI agents, but is significantly more expensive.
Chatbase records 396,383 monthly visits with -7% month-over-month growth and Freemium, Paid pricing. Retner (formerly The Botmode) records 0 monthly visits with -100% growth and Free Trial, Paid pricing.

AI-native WhatsApp marketing and retention platform for D2C brands
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | chatbase.co | thebotmode.com |
| Pricing Model | Freemium, Paid | Free Trial, Paid |
| Monthly Visits | 396.38K (396,383) | 0 (0) |
| MoM Traffic Delta | -29.99K (-7%) | -43 (-100%) |
| Primary Market & Share | 🇺🇸 United States (16%) | 🌐 Global (—) |
| Direct Visits / mo | 249.18K | 0 |
| User Rating | 4.2 | 4.1 |
| Supported Platforms | Website | Website |

Build customer-facing AI agents for support, sales, and product guidance
Write instructions in plain language, choose a model, set guardrails, and connect the knowledge the agent is allowed to use.
Let agents look up orders, fetch invoices, create tickets, or trigger workflows, and reply with interactive components instead of plain text.
Publish one agent to a website chat bubble, help center, phone line, WhatsApp, email, and Slack without rebuilding it per channel.
Humans and agents work from the same conversation view, with context and history preserved when an issue escalates.

AI-native WhatsApp marketing and retention platform for D2C brands
Broadcasts, catalog messages, flow chatbots, order alerts and drip campaigns run on the official WhatsApp Business API with scheduling and audience targeting.
Automated recovery journeys re-engage shoppers who left a basket behind, while COD-to-prepaid nudges cut return-to-origin losses for eCommerce brands.
An optional AI chatbot resolves support and pre-sales queries and recommends products, while AI voice agents place personalised outbound calls for COD verification.
Unlimited segments update in real time based on campaign activity and shopping behaviour, with WhatsApp, SMS, Voice, Instagram, RCS and email handled in one inbox.

SpecialistCombines a full customer service helpdesk with native AI agents, but is significantly more expensive.

AI-powered customer conversation platform for B2C messaging at scale
AI-powered customer conversation platform for B2C messaging at scale
SpecialistAI-first customer support platform with a shared inbox built in

Build autonomous AI agents for WhatsApp, email, voice, and every channel your customers use.

AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

Specializes in building chat agents trained on documentation and knowledge bases, but offers fewer omnichannel deployment features.
Specializes in building chat agents trained on documentation and knowledge bases, but offers fewer omnichannel deployment features.

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

WhatsApp chatbot, CRM, and marketing automation in one dashboard
Autonomous AI agents for every customer conversation, on every channel

SpecialistProvides advanced conversational design and voice workflows, but requires more setup than turnkey embedding tools.
Offers similar multi-channel chatbot training on proprietary data, but with a lighter feature set.
Offers similar multi-channel chatbot training on proprietary data, but with a lighter feature set.

Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web
Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web