
AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

AI-native WhatsApp marketing and retention platform for D2C brands

This is our editors' assessment out of 5, not an average of user ratings. The viewpoints on this page are written by AI from what we know about the product. They are not customer reviews.
According to OpenAITools.app telemetry verified on 2026-11-11, Retner (formerly The Botmode) (thebotmode.com) is an AI platform indexed under AI Chatbot generating 0 monthly visits with a month-over-month traffic delta of -43 (-100%). Its primary geographic market is Global (— traffic share), and it operates on a Free Trial, Paid pricing model. Top competing alternatives by monthly volume include AiSensy (811.79K visits/mo), Callbell (487.98K visits/mo), Respond.io (1.61M visits/mo).
Recovered a bunch of abandoned carts through WhatsApp automations.
Setup takes a bit of work with the API.
Great for D2C brands.
Pricey.
AI-synthesized perspectives grounded in live site inspection, pricing structure, and category benchmarks — presented as editorial viewpoints rather than individual customer testimonials.
Broadcasts, catalog messages, flow chatbots, order alerts and drip campaigns run on the official WhatsApp Business API with scheduling and audience targeting.
Automated recovery journeys re-engage shoppers who left a basket behind, while COD-to-prepaid nudges cut return-to-origin losses for eCommerce brands.
An optional AI chatbot resolves support and pre-sales queries and recommends products, while AI voice agents place personalised outbound calls for COD verification.
Unlimited segments update in real time based on campaign activity and shopping behaviour, with WhatsApp, SMS, Voice, Instagram, RCS and email handled in one inbox.
Plug-and-play connectors for major store platforms plus a visual flow builder mean non-technical teams can launch automations without custom work.
Retner (formerly The Botmode) is an AI-native marketing and retention platform built for direct-to-consumer and eCommerce brands. The product centers on the official WhatsApp Business API and adds SMS, Voice, Instagram, RCS and email so that a brand can manage every customer touchpoint from one dashboard. Core jobs include recovering abandoned carts, reducing return-to-origin risk by converting cash-on-delivery orders to prepaid, and driving repeat purchases with automated flows.
Automation is the heart of the platform. Welcome series, abandoned cart nudges, post-purchase follow-ups, broadcast campaigns and catalog messages can all run on autopilot, while real-time segmentation lets marketers target shoppers by campaign activity or buying behaviour. An optional AI chatbot handles support and pre-sales questions across channels, learns from previous conversations, and can recommend products, while AI voice agents place personalised outbound calls for COD verification.
Retner integrates with major ecommerce platforms out of the box and offers a no-code flow builder for teams that want to launch automations without engineering support. The vendor reports more than 700 brands across 10+ countries using the product, and it is distributed with a demo-led sales motion plus a free trial on its paid plans.
Set up a multi-step WhatsApp journey that nudges shoppers who abandoned checkout, then measure recovered revenue per campaign.
Use AI voice calls and WhatsApp confirmations to convert cash-on-delivery orders to prepaid before dispatch.
Deploy a chatbot that answers order, shipping and product questions across WhatsApp and Instagram, escalating only complex cases to agents.
Build post-purchase, win-back and upselling flows triggered by real-time behaviour segments.
Side-by-side telemetry comparison of competing AI tools in the same primary category
| Rank | AI Tool | Monthly Visits | MoM Growth | Direct traffic share | Pricing | Head-to-Head |
|---|---|---|---|---|---|---|
| ● | Retner (formerly The Botmode) | 0 | -100% | — | Free Trial, Paid | Current |
| 1 | AiSensy | 811.79K | -3.8% | 61% direct | Freemium | vs AiSensy |
| 2 | Callbell | 487.98K | -24% | 72% direct | Freemium, Free Trial, Paid, Contact for Pricing | vs Callbell |
| 3 | Respond.io | 1.61M | -8.7% | 77% direct | Freemium | vs Respond.io |
| 4 | Notbot | 470.47K | +7.3% | 48% direct | Freemium, Free Trial, Paid | vs Notbot |
| 5 | Chatbase | 396.38K | -7% | 63% direct | Freemium, Paid | vs Chatbase |
| 6 | Gupshup | 428.89K | +10.8% | 76% direct | Contact for Pricing | vs Gupshup |

AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
AI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

AI-powered customer conversation platform for B2C messaging at scale
AI-powered customer conversation platform for B2C messaging at scale

WhatsApp chatbot, CRM, and marketing automation in one dashboard

Build customer-facing AI agents for support, sales, and product guidance
Build customer-facing AI agents for support, sales, and product guidance
Autonomous AI agents for every customer conversation, on every channel

Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web
Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web

Free WhatsApp marketing software with AI chatbots, broadcasts and a shared team inbox
Free WhatsApp marketing software with AI chatbots, broadcasts and a shared team inbox

Build autonomous AI agents for WhatsApp, email, voice, and every channel your customers use.
Build no-code AI agents that answer customers on chat and phone 24/7.

Sell, market, and support customers on WhatsApp
Sell, market, and support customers on WhatsApp

Build no-code AI agents and chatbots for WhatsApp and your website
Build no-code AI agents and chatbots for WhatsApp and your website