
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Chatbit records 0 monthly visits with -100% month-over-month growth and Freemium pricing. Crisp records 1,408,646 monthly visits with +1.5% growth and Free Trial, Paid, Contact for Pricing, Free pricing.

Train a custom GPT chatbot on your own website content
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | chatbit.co | crisp.chat |
| Pricing Model | Freemium | Free Trial, Paid, Contact for Pricing, Free |
| Monthly Visits | 0 (0) | 1.41M (1,408,646) |
| MoM Traffic Delta | -1.38K (-100%) |
| +21.04K (+1.5%) |
| Primary Market & Share | 🌐 Global (—) | 🇫🇷 France (12.2%) |
|---|
| Direct Visits / mo | 0 | 1.15M |
|---|
| User Rating | 4.2 | 4.6 |
|---|
| Supported Platforms | Website | Website |
|---|

Train a custom GPT chatbot on your own website content
Add website URLs, upload .pdf, .txt, .doc or .docx files, paste text or build Q&A pairs, with up to roughly 11M characters of context.
Embed the widget on WordPress, Shopify, Wix, Squarespace, Framer or a custom site, or simply share a chatbot link.
Choose between GPT-4o, GPT-4o mini and GPT-4.1 depending on the quality and cost trade-off you want.
Collect visitor names, emails and phone numbers with daily delivery, and read every conversation in the inbox.
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.

Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.

Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
#2
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.

Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations

Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.

Custom AI agents trained on your documentation and knowledge base

Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.

Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.

Custom AI support chatbots trained on your own website content
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.

No-code AI agents trained on your own business content

Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Custom AI agents trained on your documentation and knowledge base
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Custom AI support chatbots trained on your own website content
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
No-code AI agents trained on your own business content