
Free / Open-sourceFree live chat, inbox and AI helpdesk for your website
Cohere records 4,241 monthly visits with -22.2% month-over-month growth and Contact for Pricing pricing. Forethought records 83,999 monthly visits with -29.1% growth and Contact for Pricing pricing.

AI support automation and cobrowsing that resolve tickets fast
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | cohere.io | forethought.ai |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 4.24K (4,241) | 84K (83,999) |
| MoM Traffic Delta | -1.21K (-22.2%) | -34.4K (-29.1%) |
| Primary Market & Share | 🇺🇸 United States (55.8%) | 🇺🇸 United States (48.9%) |
| Direct Visits / mo | 1.7K | 33.05K |
| User Rating | 4.1 | 4.4 |
| Supported Platforms | Website | Website |

AI support automation and cobrowsing that resolve tickets fast
Train a bot on your help centre link or solved tickets and let it return personalised, accurate answers instead of keyword-matched articles.
Cohere guides customers through a fix and can perform actions on their behalf, moving tickets from answered to actually resolved.
Human agents can view and visually guide a customer's screen over phone or live chat, with no plugin or app install required.
Analytics highlight emerging problems and knowledge gaps so teams can close them at the source and reduce repeat contacts.

Agentic AI that resolves customer support end to end
Autonomous agents resolve customer questions end to end across chat, email, voice, Slack and embedded surfaces, using your policies to take real actions.
Triage Agent models add context, set priority and tag tickets automatically so each request reaches the right human or AI agent faster.
In-helpdesk assistance that gives human agents real-time insights, next best actions and drafted responses without leaving their tools.
AI-surfaced insights mine support interactions to detect missing or weak content and recommend articles and workflow fixes.

Free / Open-sourceFree live chat, inbox and AI helpdesk for your website

Free / Open-sourceAI-first customer service with a natively integrated AI agent

Free / Open-sourceAll-in-one customer messaging for live chat, chatbots, and self-service
Free / Open-sourceAll-in-one customer messaging for live chat, chatbots, and self-service
Free / Open-sourceAI-first customer support platform with a shared inbox built in
Free / Open-sourceAI-first customer support platform with a shared inbox built in

AI-powered customer experience platform unifying support, sales, and service
AI-powered customer experience platform unifying support, sales, and service

Agentic B2B support platform unifying every channel, AI agents, and customer context
Agentic B2B support platform unifying every channel, AI agents, and customer context

AI-first help desk that resolves tickets, not just sorts them
Free / Open-sourceNo-code AI agents that answer, act and hand off across every channel

Free / Open-sourceAgentic customer service platform where teams and AI resolve support together
Free / Open-sourceAgentic customer service platform where teams and AI resolve support together
Free / Open-sourceAutonomous AI agents inside a complete help desk
Free / Open-sourceAutonomous AI agents inside a complete help desk

Enterprise AI agents for voice and chat customer service

AI customer support and live chat inside Teams, Slack, and Google Chat
AI customer support and live chat inside Teams, Slack, and Google Chat