Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Denser AI records 46,857 monthly visits with +27.1% growth and Freemium pricing.
AI-first customer support platform with a shared inbox built in
No-code AI chatbots trained on your own website and files
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | denser.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium |
| Monthly Visits | 1.41M (1,408,646) | 46.86K (46,857) |
| MoM Traffic Delta | +21.04K (+1.5%) | +9.99K (+27.1%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (23.3%) |
| Direct Visits / mo | 1.15M | 18.97K |
| User Rating | 4.6 | 4.3 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
No-code AI chatbots trained on your own website and files
Describe what you need in plain language and Ask AI creates the chatbot, adds pages, sets up actions and tells you where to paste the embed code.
Train on websites, PDF, Word, Excel, Google Drive and hand-written Q&A, with every answer citing the page it came from.
Book meetings, call your API, follow playbooks and present cards, forms, links and products rather than only replying.
Unresolved chats become tickets with transcript and summary in Denser's inbox, or sync to Zendesk, Freshdesk, Intercom or HubSpot.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAI customer service that answers instantly and turns chats into revenue
SpecialistAI customer service that answers instantly and turns chats into revenue
Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
SpecialistCustom AI support chatbots trained on your own website content
SpecialistCustom AI support chatbots trained on your own website content
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
SpecialistNo-code AI agents trained on your own business content
SpecialistNo-code AI agents trained on your own business content
