Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. DHTMLX Chatbot records 52,781 monthly visits with -19.2% growth and Free pricing.
AI-first customer support platform with a shared inbox built in
MIT-licensed JavaScript widget for AI support chat
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | dhtmlx.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Free |
| Monthly Visits | 1.41M (1,408,646) | 52.78K (52,781) |
| MoM Traffic Delta | +21.04K (+1.5%) | -12.51K (-19.2%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (11.6%) |
| Direct Visits / mo | 1.15M | 27.3K |
| User Rating | 4.6 | 4.3 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
MIT-licensed JavaScript widget for AI support chat
Display messages as blocks, bubbles, cards, or flow, letting the chat match the surrounding product design.
Connect the interface to ChatGPT, Claude, Gemini, or any other model through your own server logic.
Render formatted model output and stream responses with a configurable typing speed for a natural feel.
Show a sidebar of conversations with different agents and step back through previous exchanges.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Chat with 30+ leading AI models in one clean, fast workspace
Chat with 30+ leading AI models in one clean, fast workspace
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Free / Open-sourceSelf-hosted AI workspace for local and cloud models
Free / Open-sourceSelf-hosted AI workspace for local and cloud models
Free / Open-sourcePut always-on AI agents on your team chat
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
The best frontend for AI.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Free / Open-sourceOpen-source frontend stack for building AI agents and copilots inside your own product
Free / Open-sourceOpen-source frontend stack for building AI agents and copilots inside your own product
