Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. LabFig records 4,976 monthly visits with +44.9% growth and Freemium pricing.
AI-first customer support platform with a shared inbox built in
Publication-ready scientific figures from text, sketches, or PDFs
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | labfig.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium |
| Monthly Visits | 1.41M (1,408,646) | 4.98K (4,976) |
| MoM Traffic Delta | +21.04K (+1.5%) | +1.54K (+44.9%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (41.7%) |
| Direct Visits / mo | 1.15M | 1.63K |
| User Rating | 4.6 | 4.2 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Publication-ready scientific figures from text, sketches, or PDFs
Generate from text descriptions, hand sketches, reference figures, research PDFs, or lab photos.
Labels, arrows, shapes, and colours stay editable, and single regions can be regenerated with a prompt.
Match the visual conventions of Nature, Cell, or IEEE with one-click styles, or keep a consistent set across a paper.
Export SVG and PDF for submissions plus 300 dpi PNG, so figures drop into templates without rework.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
The AI workspace that turns architectural sketches and 3D models into client-ready visuals
The AI workspace that turns architectural sketches and 3D models into client-ready visuals
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Editable scientific figures and graphical abstracts from a prompt
Editable scientific figures and graphical abstracts from a prompt
SpecialistAI scientific figure and data chart generator for researchers
SpecialistAI scientific figure and data chart generator for researchers
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
