
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Listo records 3,061 monthly visits with -71.5% growth and Contact for Pricing pricing.

Guest service and venue operations software for stadiums, arenas and hospitality venues
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | crisp.chat | getlisto.io |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 3.06K (3,061) |
| MoM Traffic Delta |
| +21.04K (+1.5%) |
| -7.67K (-71.5%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (100%) |
|---|
| Direct Visits / mo | 1.15M | 1.2K |
|---|
| User Rating | 4.6 | 4 |
|---|
| Supported Platforms | Website | Website |
|---|
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.

Guest service and venue operations software for stadiums, arenas and hospitality venues
Guests request service from a branded suite tablet or QR page; the request routes to the right attendant's watch and closes out when handled, so managers can see response and completion times.
Guests scan a QR code to browse the venue menu, order, and pay from their own phone with no app to install. Suites and groups can pre-order before the event.
Stands submit restock requests in a few taps, the warehouse works one prioritized queue, and every request shows who owns it and when it was delivered.
Employees tap an NFC card at a shared tablet and immediately see where to report; managers get a live record of arrivals and assigned locations before doors open.

Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.

Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
#2
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.

Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Automated compliance, risk, and trust management powered by AI
SpecialistAutonomous AI agents for customer service, content and operations

Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.

Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.

Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Free / Open-sourceA visual AI planner built for every neurotype

Free / Open-sourceTurn policies into AI-enforced workflows you can prove

Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.

Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Automated compliance, risk, and trust management powered by AI
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Free / Open-sourceA visual AI planner built for every neurotype
Free / Open-sourceTurn policies into AI-enforced workflows you can prove
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.