
Free live chat, inbox and AI helpdesk for your website
Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Suppa records 0 monthly visits with -100% growth and Free Trial, Paid pricing.
Build no-code AI chatbots that answer questions and act on your systems
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | suppa.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Free Trial, Paid |
| Monthly Visits | 1.41M (1,408,646) | 0 (0) |
| MoM Traffic Delta | +21.04K (+1.5%) | -2.35K (-100%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🌐 Global (—) |
| Direct Visits / mo | 1.15M | 0 |
| User Rating | 4.6 | 4.1 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Build no-code AI chatbots that answer questions and act on your systems
Drag blocks for start points, branching logic, messages, user input, API calls, knowledgebase lookups and AI responses onto a canvas to design conversation flows without writing code.
API call blocks connect Suppa to third-party services or your internal endpoints so the bot can look up order status, create tickets or update records.
Ground the assistant in knowledge pulled from several sources, so answers reflect your actual documentation and policies.
Deploy the same assistant on your website and inside iOS or Android apps, styled to match your brand.

Free live chat, inbox and AI helpdesk for your website

Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.

Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.

Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations

Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.

Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base

Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.

Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.

Custom AI support chatbots trained on your own website content
Custom AI support chatbots trained on your own website content
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.

No-code AI agents trained on your own business content
No-code AI agents trained on your own business content