Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. TeleWizard records 236 monthly visits with -90.5% growth and Free Trial, Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
AI phone agents that answer, book and route calls around the clock
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | telewizard.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Free Trial, Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 236 (236) |
| MoM Traffic Delta | +21.04K (+1.5%) | -2.24K (-90.5%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (100%) |
| Direct Visits / mo | 1.15M | 93 |
| User Rating | 4.6 | 3.8 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
AI phone agents that answer, book and route calls around the clock
Answer inbound calls around the clock, qualify leads, resolve routine requests and hand off to staff with warm or direct transfers when a call needs a person.
Reviews conversations across every channel to show where the agent drifted from your brief and where customers hit friction, separating communication issues from business blockers.
Handle callers and message senders in the languages your market needs, with tone, responses and instructions configured around your brand.
Connect Google or Outlook Calendar, Acuity, Clio, Zendesk, Freshdesk and more, and extend the same agent to web chat, SMS, WhatsApp, email and social DMs as an add-on.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
AI communication platform for sales and support teams
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Enterprise voice AI that resolves customer conversations
Enterprise voice AI that resolves customer conversations
Cloud phone system and AI voice agents for sales, support, and call centers
Cloud phone system and AI voice agents for sales, support, and call centers
24/7 AI receptionists plus trained human agents for calls, chat, and intake
24/7 AI receptionists plus trained human agents for calls, chat, and intake
