
More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.
Respond.io records 1,606,802 monthly visits with -8.7% month-over-month growth and Freemium pricing. TeleWizard records 236 monthly visits with -90.5% growth and Free Trial, Contact for Pricing pricing.
AI phone agents that answer, book and route calls around the clock
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | respond.io | telewizard.ai |
| Pricing Model | Freemium | Free Trial, Contact for Pricing |
| Monthly Visits | 1.61M (1,606,802) | 236 (236) |
| MoM Traffic Delta | -152.34K (-8.7%) | -2.24K (-90.5%) |
| Primary Market & Share | 🇲🇾 Malaysia (17.4%) | 🇺🇸 United States (100%) |
| Direct Visits / mo | 1.24M | 93 |
| User Rating | 4.5 | 3.8 |
| Supported Platforms | Website | Website |

AI-powered customer conversation platform for B2C messaging at scale
Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
Reach thousands of customers with one message, and capture new leads directly from social ads and website links.
AI phone agents that answer, book and route calls around the clock
Answer inbound calls around the clock, qualify leads, resolve routine requests and hand off to staff with warm or direct transfers when a call needs a person.
Reviews conversations across every channel to show where the agent drifted from your brief and where customers hit friction, separating communication issues from business blockers.
Handle callers and message senders in the languages your market needs, with tone, responses and instructions configured around your brand.
Connect Google or Outlook Calendar, Acuity, Clio, Zendesk, Freshdesk and more, and extend the same agent to web chat, SMS, WhatsApp, email and social DMs as an add-on.

More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.

SpecialistPurpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io.
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

AI communication platform for sales and support teams

Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.
Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.

Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.
Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.

Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.
Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.

Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io.

Enterprise voice AI that resolves customer conversations
Enterprise voice AI that resolves customer conversations

Cloud phone system and AI voice agents for sales, support, and call centers
Cloud phone system and AI voice agents for sales, support, and call centers

24/7 AI receptionists plus trained human agents for calls, chat, and intake
24/7 AI receptionists plus trained human agents for calls, chat, and intake