Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Thinkstack.ai records 917 monthly visits with -47.4% growth and Freemium pricing.
AI-first customer support platform with a shared inbox built in
Build custom AI chatbots and agents trained on your own data
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | app.thinkstack.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium |
| Monthly Visits | 1.41M (1,408,646) | 917 (917) |
| MoM Traffic Delta | +21.04K (+1.5%) | -828 (-47.4%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🇺🇸 United States (48.2%) |
| Direct Visits / mo | 1.15M | 367 |
| User Rating | 4.6 | 4.1 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Build custom AI chatbots and agents trained on your own data
Create fully functional AI agents in seconds from a visual, no-code interface without engineering help.
Connect multiple data sources so the bot answers from your own documents, help content, and websites.
Automate customer actions and build autonomous systems that require minimal human oversight.
Move complex chats to live agents and collect structured data through chat-based forms.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
AI customer service that answers instantly and turns chats into revenue
AI customer service that answers instantly and turns chats into revenue
Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Custom AI support chatbots trained on your own website content
Custom AI support chatbots trained on your own website content
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Build no-code AI agents and chatbots for WhatsApp and your website
Build no-code AI agents and chatbots for WhatsApp and your website
