Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Whappy records 0 monthly visits with 0% growth and Freemium pricing.
AI-first customer support platform with a shared inbox built in
The AI assistant that answers, qualifies and books customers on WhatsApp and Instagram
| Dimension / Metric | | |
|---|---|---|
| Official Domain | crisp.chat | whappy.ai |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Freemium |
| Monthly Visits | 1.41M (1,408,646) | 0 (0) |
| MoM Traffic Delta | +21.04K (+1.5%) | 0 (0%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🌐 Global (—) |
| Direct Visits / mo | 1.15M | 0 |
| User Rating | 4.6 | 4.3 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
The AI assistant that answers, qualifies and books customers on WhatsApp and Instagram
The assistant replies from what you taught it — your website, PDFs and typed answers — writing in your tone and in each customer's own language, with voice notes understood.
It asks your qualifying questions one at a time, then books real free slots straight into Calendly, Cal.com or your GoHighLevel calendar and sends reminders.
It re-engages people who go silent with follow-ups written in your style, and stops automatically as soon as they reply.
Meta Lead Ads, GoHighLevel, Calendly, Cal.com, Zapier, Make, Shopify, webhooks and an API keep contacts and events flowing in and out of your stack.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
AI-powered customer conversation platform for B2C messaging at scale
AI-powered customer conversation platform for B2C messaging at scale
All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
24/7 AI receptionists plus trained human agents for calls, chat, and intake
24/7 AI receptionists plus trained human agents for calls, chat, and intake
SpecialistTurn every chat into a sale with AI agents on WhatsApp and Instagram
SpecialistTurn every chat into a sale with AI agents on WhatsApp and Instagram
