
AI-first customer service with a natively integrated AI agent
Dialpad records 2,763,687 monthly visits with +10.7% month-over-month growth and Paid pricing. klink.cloud records 18,016 monthly visits with -16.2% growth and Freemium, Contact for Pricing pricing.

One inbox for calls, chat and messaging — with an AI agent that resolves
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | dialpad.com | klink.cloud |
| Pricing Model | Paid | Freemium, Contact for Pricing |
| Monthly Visits | 2.76M (2,763,687) | 18.02K (18,016) |
| MoM Traffic Delta | +266.41K (+10.7%) | -3.47K (-16.2%) |
| Primary Market & Share | 🇺🇸 United States (56.6%) | 🇹🇭 Thailand (84%) |
| Direct Visits / mo | 2M | 10.32K |
| User Rating | 4.4 | 4.2 |
| Supported Platforms | Website | Website |
The AI platform for customer experience and business communications
Prebuilt and custom AI agents handle voice and digital support, take action with context, and escalate to humans when judgment is needed.
One collaboration app brings calls, meetings, and messages together so teams work with full context instead of switching tools.
Real-time transcription, sentiment analysis, AI scorecards, CSAT, and workforce management help teams understand and improve every conversation.
Real-time coaching, power dialing, and automated follow-up help sales teams move faster and close more deals.

One inbox for calls, chat and messaging — with an AI agent that resolves
Calls, WhatsApp, Messenger, Telegram, Instagram, LINE, email, live chat and in-app messages arrive in one queue with full customer history attached.
Answers from your own documentation, takes real actions via your APIs, and escalates to a human with the complete transcript when needed.
Provision local numbers in over 100 countries or connect your own SIP trunk, with every call recorded, transcribed and attached to the case.
Every interaction is logged as a case with timestamps, feeding live dashboards for first response time, SLA breaches, sentiment and agent load.

AI-first customer service with a natively integrated AI agent
AI-first customer support platform with a shared inbox built in

Build autonomous AI agents for WhatsApp, email, voice, and every channel your customers use.

AI communication platform for sales and support teams

Omnichannel conversational AI suite for revenue-driving customer conversations

Enterprise voice AI that resolves customer conversations
Enterprise voice AI that resolves customer conversations

Glassix is an AI-native contact center that puts autonomous AI agents on every customer channel. It unifies messaging and voice, resolves inquiries end to end, and gives teams oversight, analytics, and quality tools.
Glassix is an AI-native contact center that puts autonomous AI agents on every customer channel. It unifies messaging and voice, resolves inquiries end to end, and gives teams oversight, analytics, and quality tools.

Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.
Superior conversation scoring and voice pitch analytics for sales reps, but narrower omnichannel customer service features.

Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Easier setup for small teams needing virtual phone numbers, but lacks Dialpad's advanced AI voice intelligence suite.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.
Robust enterprise-grade conversational AI automation, but geared toward massive deployments rather than mid-market teams.

SpecialistPurpose-built for high-volume sales prospecting with parallel dialing, but lacks inbound customer support call center features.

SpecialistHighly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.
SpecialistHighly customizable developer APIs for chat, voice, and video, but requires significantly more engineering to configure.