
Free / Open-sourceFree live chat, inbox and AI helpdesk for your website
Faqtual records 0 monthly visits with — month-over-month growth and Contact for Pricing pricing. Stonly records 171,488 monthly visits with -0.6% growth and Contact for Pricing pricing.

A shared knowledge base that helps support teams answer customers in seconds.
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | chromewebstore.google.com | stonly.com |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 0 (0) | 171.49K (171,488) |
| MoM Traffic Delta | 0 (—) | -1.03K (-0.6%) |
| Primary Market & Share | 🌐 Global (—) | 🇺🇸 United States (41.5%) |
| Direct Visits / mo | 0 | 103.4K |
| User Rating | 3.8 | 4.3 |
| Supported Platforms | Browser Extension | Website |

A shared knowledge base that helps support teams answer customers in seconds.
Save FAQs, canned responses, and message templates so agents can insert an approved answer in a click instead of retyping it.
Trigger snippets and saved answers by typing a preset shortcut, similar to a shared text expander for the whole team.
Turn pasted text, screenshots, chat transcripts, and web pages into structured snippets and FAQs that you approve before publishing.
Generate context-aware draft replies from your knowledge base while keeping the agent in control of the final message.
Interactive knowledge that makes support answers faster and self-service actually work
Build step-by-step flows that branch on user answers so customers and agents reach the exact resolution for their situation instead of reading generic articles.
A conversational bot grounded in your verified knowledge answers customer questions, while Agent Assist summarises tickets, suggests resolution paths and drafts replies.
Native connections to Zendesk, Salesforce, Freshworks and ServiceNow put guides and AI answers inside the tools agents already use.
Versioning, review flows, scheduled publishing, content health, auto-translate, reusability snippets, access rights and pageview analytics keep large libraries consistent.

Free / Open-sourceFree live chat, inbox and AI helpdesk for your website

Offers an enterprise-grade customer support helpdesk with advanced AI agents, but lacks Stonly's signature step-by-step interactive guidance flows.

Free / Open-sourceAI-first customer service platform with a native AI agent for every conversation
Free / Open-sourceAI-first customer service platform with a native AI agent for every conversation

Free / Open-sourceAll-in-one customer messaging for live chat, chatbots, and self-service
Free / Open-sourceAll-in-one customer messaging for live chat, chatbots, and self-service
Combines live chat, shared inbox, and AI support agents in an accessible package, but offers fewer interactive step-by-step guide builders than Stonly.
Combines live chat, shared inbox, and AI support agents in an accessible package, but offers fewer interactive step-by-step guide builders than Stonly.

Provides a powerful AI-powered knowledge base with advanced semantic search, but focuses less on interactive guided troubleshooting trees.
Provides a powerful AI-powered knowledge base with advanced semantic search, but focuses less on interactive guided troubleshooting trees.
Integrates deeply with corporate knowledge bases to resolve support tickets autonomously, but lacks Stonly's customer-facing interactive guide widgets.
Integrates deeply with corporate knowledge bases to resolve support tickets autonomously, but lacks Stonly's customer-facing interactive guide widgets.

Builds specialized AI support assistants from documentation files, but offers less robust visual step-by-step publishing tools than Stonly.
Builds specialized AI support assistants from documentation files, but offers less robust visual step-by-step publishing tools than Stonly.

SpecialistAI support agent plus helpdesk built for ecommerce brands
SpecialistAI support agent plus helpdesk built for ecommerce brands

AI-first help desk that resolves tickets, not just sorts them

Quickly trains custom AI support chatbots on website documentation and URLs, but lacks structured multi-step interactive troubleshooting guides.
Quickly trains custom AI support chatbots on website documentation and URLs, but lacks structured multi-step interactive troubleshooting guides.
Autonomous AI agents inside a complete help desk
Autonomous AI agents inside a complete help desk