
Free live chat, inbox and AI helpdesk for your website
Ferndesk records 37,877 monthly visits with -38.5% month-over-month growth and Free Trial, Paid, Contact for Pricing pricing. HelpLook records 17,172 monthly visits with +35.6% growth and Freemium pricing.
Build an AI knowledge base and help center without code
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | ferndesk.com | helplook.net |
| Pricing Model | Free Trial, Paid, Contact for Pricing | Freemium |
| Monthly Visits | 37.88K (37,877) | 17.17K (17,172) |
| MoM Traffic Delta | -23.74K (-38.5%) | +4.51K (+35.6%) |
| Primary Market & Share | 🇺🇸 United States (24.4%) | 🇨🇳 China (76.6%) |
| Direct Visits / mo | 17.5K | 9.44K |
| User Rating | 4.4 | 4.4 |
| Supported Platforms | Website | Website |

The help center that verifies and updates itself
Every article is checked against your codebase and live product, and anything outdated returns as a change you can approve, with the reason attached.
When a pull request merges, the agent drafts the documentation for the shipped feature before the release goes out.
Public portal on your own domain, AI answers from verified docs, in-app widget, API docs, private docs, translations and analytics in one product.
Import from Intercom, Zendesk, Crisp, Help Scout, HubSpot, GitBook, Document360 and others with articles, images and URLs preserved.
Build an AI knowledge base and help center without code
Create documentation, FAQ, guides and internal SOPs in a WYSIWYG editor supporting rich text and Markdown.
Train an assistant on your content and embed AI Q&A, AI search or chat into your site via snippet or token.
Add a JS widget to websites, apps or mini-programs so visitors get instant answers on the page.
Role-based access, organisation sync, simultaneous editing and reports on searches and article performance.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service with a natively integrated AI agent

AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation
AI-first customer support platform with a shared inbox built in

AI-powered knowledge base that turns documents into fast answers

The documentation platform that keeps docs accurate for people and AI
The documentation platform that keeps docs accurate for people and AI
Autonomous AI agents for customer service, content and operations
Autonomous AI agents for customer service, content and operations

Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base

AI-first help desk that resolves tickets, not just sorts them
No-code AI agents grounded in your company's knowledge
Autonomous AI agents inside a complete help desk
Autonomous AI agents inside a complete help desk

AI knowledge base software for docs, SOPs and self-service support
AI knowledge base software for docs, SOPs and self-service support