forms.app records 987,157 monthly visits with -11.2% month-over-month growth and Freemium, Paid pricing. Kapture CRM records 561,153 monthly visits with -0.7% growth and Contact for Pricing pricing.
Build forms, surveys and quizzes in seconds — with unlimited free responses
AI-powered customer experience platform unifying support, sales, and service
| Dimension / Metric | | |
|---|---|---|
| Official Domain | forms.app | kapturecrm.com |
| Pricing Model | Freemium, Paid | Contact for Pricing |
| Monthly Visits | 987.16K (987,157) | 561.15K (561,153) |
| MoM Traffic Delta | -124.04K (-11.2%) | -4.23K (-0.7%) |
| Primary Market & Share | 🇧🇷 Brazil (26.1%) | 🇮🇳 India (85.4%) |
| Direct Visits / mo | 595.53K | 415.64K |
| User Rating | 4.2 | 4.2 |
| Supported Platforms | Website | Website |
Build forms, surveys and quizzes in seconds — with unlimited free responses
Assemble forms, surveys, quizzes and polls visually, then brand them with custom themes and your own domain.
Describe what you need and the AI drafts the full form; it can also rephrase questions and generate multiple-choice answer options.
Automate the path from submission to spreadsheet, CRM or internal system without manual copying.
Start from reviewed templates for applications, bookings, feedback, HR, events and interactive quizzes.
AI-powered customer experience platform unifying support, sales, and service
Conversational AI agents and chatbots resolve routine queries automatically across chat and messaging channels, with handover to human agents when needed.
Handle conversations from web chat, voice, email, messaging apps, and social channels in one shared queue with a unified customer history.
Automate inbound and outbound phone interactions for tasks like verification, reminders, and status updates without holding customers on the line.
Route, prioritize, and track cases with configurable workflows, SLAs, and automation so nothing falls through the cracks.
Provides massive enterprise CRM and autonomous agent capabilities, but requires complex configuration and dedicated administration.
Provides massive enterprise CRM and autonomous agent capabilities, but requires complex configuration and dedicated administration.
Offers a highly polished AI support agent and shared inbox, but can be significantly more expensive at scale.
Offers advanced no-code form customization and robust database integrations, but with slightly less automated AI generation.
SpecialistThe AI platform for customer experience and business communications
SpecialistThe AI platform for customer experience and business communications
Delivers an accessible omnichannel support inbox with easy-to-deploy AI chatbots, but lacks heavy enterprise CRM depth.
Delivers an accessible omnichannel support inbox with easy-to-deploy AI chatbots, but lacks heavy enterprise CRM depth.
AI customer service that answers instantly and turns chats into revenue
AI customer service that answers instantly and turns chats into revenue
Excels at unifying social messaging channels with conversational AI for sales and support, but has a narrower helpdesk feature set.
SpecialistBuild AI agents that handle customer conversations across chat, voice, email, SMS, and WhatsApp.
SpecialistFocuses heavily on end-to-end encryption and privacy, trading some ease of design for high-security data collection.
SpecialistFocuses heavily on end-to-end encryption and privacy, trading some ease of design for high-security data collection.
Focuses on AI-native contact center automation across voice and digital channels, but has fewer traditional CRM customization options.
Focuses on AI-native contact center automation across voice and digital channels, but has fewer traditional CRM customization options.
Tailored specifically for B2B customer support workflows and ticketing, but offers less built-in marketing automation.
Tailored specifically for B2B customer support workflows and ticketing, but offers less built-in marketing automation.
SpecialistBuild, test, and ship chat and voice AI agents for customer experience
