forms.app records 987,157 monthly visits with -11.2% month-over-month growth and Freemium, Paid pricing. Tidio records 527,313 monthly visits with -6.4% growth and Freemium pricing.
Build forms, surveys and quizzes in seconds — with unlimited free responses
AI customer service that answers instantly and turns chats into revenue
| Dimension / Metric | | |
|---|---|---|
| Official Domain | forms.app | tidio.com |
| Pricing Model | Freemium, Paid | Freemium |
| Monthly Visits | 987.16K (987,157) | 527.31K (527,313) |
| MoM Traffic Delta | -124.04K (-11.2%) | -36.2K (-6.4%) |
| Primary Market & Share | 🇧🇷 Brazil (26.1%) | 🇺🇸 United States (22.3%) |
| Direct Visits / mo | 595.53K | 387.51K |
| User Rating | 4.2 | 4.4 |
| Supported Platforms | Website | Website |
Build forms, surveys and quizzes in seconds — with unlimited free responses
Assemble forms, surveys, quizzes and polls visually, then brand them with custom themes and your own domain.
Describe what you need and the AI drafts the full form; it can also rephrase questions and generate multiple-choice answer options.
Automate the path from submission to spreadsheet, CRM or internal system without manual copying.
Start from reviewed templates for applications, bookings, feedback, HR, events and interactive quizzes.
AI customer service that answers instantly and turns chats into revenue
Answers customer questions instantly using your website, help center, and product data, and hands unresolved cases to a human with the full context.
Collects email, live chat, WhatsApp, Instagram, and Facebook Messenger conversations in one inbox with ticketing, tags, priorities, and spam controls.
Triggers proactive chats from behavioral signals, recommends products in-chat, and reports what each conversation earned in sales, leads, or bookings.
Live visitor list, live typing preview, and an AI Reply Assistant that drafts and polishes responses so tone stays consistent across the team.
SpecialistProvides enterprise-grade autonomous AI agents integrated deeply within the broader Salesforce CRM and service ecosystem.
SpecialistProvides enterprise-grade autonomous AI agents integrated deeply within the broader Salesforce CRM and service ecosystem.
Free / Open-sourceProvides widely used free live chat and helpdesk capabilities with optional smart AI assistance addons.
Free / Open-sourceProvides widely used free live chat and helpdesk capabilities with optional smart AI assistance addons.
Premium customer service platform offering advanced Fin AI support agents and robust multi-channel ticketing workflows.
Offers advanced no-code form customization and robust database integrations, but with slightly less automated AI generation.
Tailored specifically for ecommerce brands combining automated conversational AI support with deep Shopify/WooCommerce integrations.
Unifies multi-channel social messaging and customer conversations into a single team inbox with AI assistance.
Unifies multi-channel social messaging and customer conversations into a single team inbox with AI assistance.
Delivers an omnichannel customer support shared inbox and built-in no-code AI chat agents at competitive pricing.
Delivers an omnichannel customer support shared inbox and built-in no-code AI chat agents at competitive pricing.
SpecialistSpecializes in training custom AI support agents exclusively on technical documentation and internal knowledge bases.
SpecialistSpecializes in training custom AI support agents exclusively on technical documentation and internal knowledge bases.
SpecialistFocuses heavily on end-to-end encryption and privacy, trading some ease of design for high-security data collection.
SpecialistFocuses heavily on end-to-end encryption and privacy, trading some ease of design for high-security data collection.
SpecialistDesigned for B2B companies combining Slack/Teams support channels, ticketing, and autonomous AI customer agents.
SpecialistDesigned for B2B companies combining Slack/Teams support channels, ticketing, and autonomous AI customer agents.
Provides seamless AI-native form generation from text prompts, matching forms.app's speed with cleaner modern layouts.
SpecialistExcels at building interactive quizzes and polls for lead capture, offering richer marketing funnel features than forms.app.
SpecialistExcels at building interactive quizzes and polls for lead capture, offering richer marketing funnel features than forms.app.
