
SpecialistThe AI workspace where teams and agents get work done together
Glean records 3,301,875 monthly visits with +0.1% month-over-month growth and Contact for Pricing pricing. Inkeep records 28,786 monthly visits with -5.1% growth and Contact for Pricing pricing.

AI agents for customer experience and operations teams
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | glean.com | inkeep.com |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 3.3M (3,301,875) | 28.79K (28,786) |
| MoM Traffic Delta | +4.86K (+0.1%) | -1.55K (-5.1%) |
| Primary Market & Share | 🇺🇸 United States (56.6%) | 🇺🇸 United States (54.1%) |
| Direct Visits / mo | 2.63M | 20.89K |
| User Rating | 4.6 | 4.4 |
| Supported Platforms | Website | Website |

Enterprise AI grounded in your company's own knowledge
Ask a question in plain language and get a cited answer assembled from documents, tickets, wikis, and messages across every connected system, with permissions respected.
Reusable agents handle multi-step workflows such as onboarding, account research, or incident follow-up by orchestrating actions across business apps.
Glean automatically picks and routes requests to the right model and reasoning level, giving teams access to 40+ LLMs through a single governed gateway.
Draft on-brand documents, summarise meetings, analyse data, and create content grounded in company context rather than generic model knowledge.

AI agents for customer experience and operations teams
Business teams create and own AI agents through a visual builder without writing code, defining triggers, sub-agents, and tools.
Engineers build the same agents in TypeScript with an SDK that supports sub-agents, delegation, and MCP tools.
Builder and SDK write to shared agent definitions, so non-technical and technical teams can collaborate on the same agents.
CX assistants triggered from Slack or a support platform gather context from CRM and billing and propose human-approved answers.

SpecialistThe AI workspace where teams and agents get work done together

Free / Open-sourceAI-first customer service with a natively integrated AI agent
Free / Open-sourceAI-first customer support platform with a shared inbox built in
Free / Open-sourceAI-first customer support platform with a shared inbox built in

AI-powered customer experience platform unifying support, sales, and service
AI-powered customer experience platform unifying support, sales, and service
Free / Open-sourceAutonomous AI agents for customer service, content and operations
Free / Open-sourceAutonomous AI agents for customer service, content and operations

Builds collaborative enterprise AI agents connected to company knowledge, but offers less robust out-of-the-box universal search.
Builds collaborative enterprise AI agents connected to company knowledge, but offers less robust out-of-the-box universal search.

Free / Open-sourceAI customer service that answers instantly and turns chats into revenue
Free / Open-sourceAI customer service that answers instantly and turns chats into revenue

Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
Free / Open-sourceCustom AI agents trained on your documentation and knowledge base

Free / Open-sourceAI-powered shared inbox, live chat, and helpdesk for online businesses
Free / Open-sourceAI-powered shared inbox, live chat, and helpdesk for online businesses
SpecialistBuild, share, and control AI agents that actually do the work
SpecialistBuild, share, and control AI agents that actually do the work

Agentic B2B support platform unifying every channel, AI agents, and customer context
Agentic B2B support platform unifying every channel, AI agents, and customer context

SpecialistAutomates employee IT and HR support requests exceptionally well, but focuses less on general universal document search.
SpecialistAutomates employee IT and HR support requests exceptionally well, but focuses less on general universal document search.