Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. IBM Task Mining records 0 monthly visits with — growth and Contact for Pricing pricing.
Conversational AI and helpdesk built for ecommerce brands
Browser extension that captures on-screen activity for IBM's task mining and process discovery.
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | chromewebstore.google.com |
| Pricing Model | Contact for Pricing | Contact for Pricing |
| Monthly Visits | 2.66M (2,660,498) | 0 (0) |
| MoM Traffic Delta | +61.65K (+2.4%) | 0 (—) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🌐 Global (—) |
| Direct Visits / mo | 2.07M | 0 |
| User Rating | 4.7 | 3.6 |
| Supported Platforms | Website | Browser Extension |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
Browser extension that captures on-screen activity for IBM's task mining and process discovery.
Records front-end user interactions in the browser so web-based steps become part of the mined process, not a blind spot.
The add-on does not collect or send information unless the IBM Task Mining Client (agent) is running, keeping capture tied to an approved deployment.
Published by IBM ITALIA S.P.A., matching the developer identity and privacy commitments of the wider IBM process mining suite.
Feeds granular interaction events into IBM's process discovery so teams can see how work is really performed, not just how it is described.
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