
More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.

IBM Task Mining records 0 monthly visits with — month-over-month growth and Contact for Pricing pricing. Respond.io records 1,606,802 monthly visits with -8.7% growth and Freemium pricing.

Browser extension that captures on-screen activity for IBM's task mining and process discovery.
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | chromewebstore.google.com | respond.io |
| Pricing Model | Contact for Pricing | Freemium |
| Monthly Visits | 0 (0) | 1.61M (1,606,802) |
| MoM Traffic Delta | 0 (—) | -152.34K (-8.7%) |
|---|
| Primary Market & Share | 🌐 Global (—) | 🇲🇾 Malaysia (17.4%) |
|---|
| Direct Visits / mo | 0 | 1.24M |
|---|
| User Rating | 3.6 | 4.5 |
|---|
| Supported Platforms | Browser Extension | Website |
|---|

Browser extension that captures on-screen activity for IBM's task mining and process discovery.
Records front-end user interactions in the browser so web-based steps become part of the mined process, not a blind spot.
The add-on does not collect or send information unless the IBM Task Mining Client (agent) is running, keeping capture tied to an approved deployment.
Published by IBM ITALIA S.P.A., matching the developer identity and privacy commitments of the wider IBM process mining suite.
Feeds granular interaction events into IBM's process discovery so teams can see how work is really performed, not just how it is described.

AI-powered customer conversation platform for B2C messaging at scale
Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
Reach thousands of customers with one message, and capture new leads directly from social ads and website links.

More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.


SpecialistPurpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io.

Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
Free / Open-sourceTurn one prompt into live business apps, AI agents and automated workflows

Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.

Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.

Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.

Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io.
Free / Open-sourceOrganize, search and export your AI chats across ChatGPT, Gemini, Claude and Grok

Free / Open-sourceTurn policies into AI-enforced workflows you can prove


Excellent WhatsApp and social messaging automation, but smaller ecosystem of native CRM integrations than Respond.io.
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.
Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.
Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.
Free / Open-sourceOrganize, search and export your AI chats across ChatGPT, Gemini, Claude and Grok
Free / Open-sourceTurn policies into AI-enforced workflows you can prove
Excellent WhatsApp and social messaging automation, but smaller ecosystem of native CRM integrations than Respond.io.