Gorgias records 2,660,498 monthly visits with +2.4% month-over-month growth and Contact for Pricing pricing. Whelp records 23,688 monthly visits with -32.6% growth and Freemium, Paid, Contact for Pricing pricing.
Conversational AI and helpdesk built for ecommerce brands
AI agents that clear the queue, plus one inbox for every channel
| Dimension / Metric | | |
|---|---|---|
| Official Domain | gorgias.com | whelp.co |
| Pricing Model | Contact for Pricing | Freemium, Paid, Contact for Pricing |
| Monthly Visits | 2.66M (2,660,498) | 23.69K (23,688) |
| MoM Traffic Delta | +61.65K (+2.4%) | -11.45K (-32.6%) |
| Primary Market & Share | 🇺🇸 United States (65.9%) | 🇦🇿 Azerbaijan (91.1%) |
| Direct Visits / mo | 2.07M | 10.12K |
| User Rating | 4.7 | 4.3 |
| Supported Platforms | Website | Website |
Conversational AI and helpdesk built for ecommerce brands
Pre-trained on over a billion conversations and grounded in your store's live order, customer and product data, with your tone, policies and guardrails applied.
Email, chat, SMS, WhatsApp, Instagram, Facebook and phone all arrive in one queue, on the same customer record as Fin-style AI resolutions and human replies.
Agents and the AI can cancel orders, issue refunds, apply discounts or upsell directly inside the ticket without switching tools.
Orders, customers and products are pulled natively into the ticket view, with 300+ additional integrations across the ecommerce stack.
AI agents that clear the queue, plus one inbox for every channel
Agents learn from your help center, policies and catalog, answer in your brand voice on any channel, and take real actions such as looking up orders, bookings and accounts.
WhatsApp, web chat, email, Instagram, Messenger, Telegram, TikTok, LINE, Viber, SMS and voice land in one place with a unified customer profile.
Assign, mention teammates and keep private notes on any conversation, with browser, iOS and Android apps for coverage anywhere.
Connects with Shopify, Stripe, Salesforce, Twilio, Meta platforms and Amazon Connect so the AI can read and update real business data.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
SpecialistAn enterprise-grade autonomous AI agent platform that automates customer service, sales, and complex CRM workflows.
Free live chat, inbox and AI helpdesk for your website
AI-first customer service with a natively integrated AI agent
AI-powered customer conversation platform for B2C messaging at scale
AI-powered customer conversation platform for B2C messaging at scale
All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service
AI-first customer support platform with a shared inbox built in
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
SpecialistConnects autonomous AI agents directly to company knowledge bases to resolve customer support tickets with high accuracy.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
A popular ecommerce customer service platform featuring trainable AI chatbots and a unified multi-channel shared inbox.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses
AI support agent plus helpdesk built for ecommerce brands
AI support agent plus helpdesk built for ecommerce brands
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
SpecialistAn AI-native contact center platform deploying conversational agents across digital messaging channels and voice support.
