
AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation
HelpLook records 17,172 monthly visits with +35.6% month-over-month growth and Freemium pricing. SureSteps records 2,335 monthly visits with +43.1% growth and Contact for Pricing pricing.

Turn scattered operations knowledge into interactive mobile guidance for field teams.
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | helplook.net | suresteps.io |
| Pricing Model | Freemium | Contact for Pricing |
| Monthly Visits | 17.17K (17,172) | 2.34K (2,335) |
| MoM Traffic Delta | +4.51K (+35.6%) | +703 (+43.1%) |
| Primary Market & Share | 🇨🇳 China (76.6%) | 🇺🇸 United States (100%) |
| Direct Visits / mo | 9.44K | 919 |
| User Rating | 4.4 | 4.3 |
| Supported Platforms | Website | Website |
Build an AI knowledge base and help center without code
Create documentation, FAQ, guides and internal SOPs in a WYSIWYG editor supporting rich text and Markdown.
Train an assistant on your content and embed AI Q&A, AI search or chat into your site via snippet or token.
Add a JS widget to websites, apps or mini-programs so visitors get instant answers on the page.
Role-based access, organisation sync, simultaneous editing and reports on searches and article performance.

Turn scattered operations knowledge into interactive mobile guidance for field teams.
Turn written procedures into interactive, step-by-step workflows that technicians follow on a phone or tablet while working on equipment.
Deliver OEM- and company-specific instructions across devices and embed them directly into the apps your service team already uses.
Deploy AI assistance built on your team's own documents and reinforced with OEM and industry standards, so answers reflect how your organisation actually works.
Capture field data visually and let technicians collaborate with peers in real time while working on a job.

AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation
AI-first customer support platform with a shared inbox built in

Free / Open-sourceAI-powered knowledge base that turns documents into fast answers
Free / Open-sourceAI-powered knowledge base that turns documents into fast answers

Free / Open-sourceThe documentation platform that keeps docs accurate for people and AI
Free / Open-sourceThe documentation platform that keeps docs accurate for people and AI
Autonomous AI agents for customer service, content and operations
Autonomous AI agents for customer service, content and operations

Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
Interactive knowledge that makes support answers faster and self-service actually work
Interactive knowledge that makes support answers faster and self-service actually work
No-code AI agents grounded in your company's knowledge

Free / Open-sourceAI knowledge base software for docs, SOPs and self-service support
Free / Open-sourceAI knowledge base software for docs, SOPs and self-service support

Turn videos and files into docs, courses, and AI-ready knowledge

The help center that verifies and updates itself
The help center that verifies and updates itself

AI-first knowledge base and chatbot for customer support
AI-first knowledge base and chatbot for customer support