Hiver records 140,328 monthly visits with -28.4% month-over-month growth and Freemium, Free Trial, Paid, Free pricing. TabSquare records 6,243,849 monthly visits with +13.1% growth and Contact for Pricing pricing.
Agentic customer service platform where teams and AI resolve support together
AI restaurant platform that orchestrates every moment of the dining experience
| Dimension / Metric | | |
|---|---|---|
| Official Domain | hiverhq.com | tabsquare.com |
| Pricing Model | Freemium, Free Trial, Paid, Free | Contact for Pricing |
| Monthly Visits | 140.33K (140,328) | 6.24M (6,243,849) |
| MoM Traffic Delta | -55.69K (-28.4%) | +721.79K (+13.1%) |
| Primary Market & Share | 🇺🇸 United States (51.4%) | 🇹🇼 Taiwan (38%) |
| Direct Visits / mo | 94.58K | 5.24M |
| User Rating | 4.3 | 4.3 |
| Supported Platforms | Website | Website |
Agentic customer service platform where teams and AI resolve support together
Handle email, chat, Slack, Teams, voice, WhatsApp and a help center from one workspace, with shared inboxes for teams that stay in Gmail.
AI investigates issues across past conversations, docs, connected systems and codebases, then drafts contextual replies and takes action with approval.
Define how AI resolves complex multi-step requests, deploy across every channel, and test performance on real scenarios before going live.
AI reviews resolved tickets to spot gaps in the help center and turn proven resolutions into new articles, keeping documentation current.
AI restaurant platform that orchestrates every moment of the dining experience
Delivers personalised dish recommendations, pre-arrival discovery and automated marketing that turns first-time diners into returning guests.
A scan-to-view menu with vibrant reels of signature dishes and smart recommendations that reduce wait times by an estimated 25% and lift average bill value by around 15%.
In-store payment completed in a simple tap, speeding up table turns by roughly 24% while removing friction from the end of the meal.
Captures guest data and ordering behaviour across every visit, powering loyalty programs and targeted campaigns from a unified customer profile.
SpecialistAutonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
SpecialistAutonomous enterprise AI agents and CRM intelligence powered by Salesforce Data 360 and Atlas.
Free / Open-sourceFree live chat, inbox and AI helpdesk for your website
Robust AI-first customer engagement and messaging platform, but typically more expensive than Hiver's email-centric shared inbox.
Robust AI-first customer engagement and messaging platform, but typically more expensive than Hiver's email-centric shared inbox.
Centralized messaging inbox that unites social channels and WhatsApp chats, but lacks Hiver's deep Google Workspace integration.
Centralized messaging inbox that unites social channels and WhatsApp chats, but lacks Hiver's deep Google Workspace integration.
Feature-rich live chat and shared inbox platform with strong multichannel support, offering a more flexible free tier.
Feature-rich live chat and shared inbox platform with strong multichannel support, offering a more flexible free tier.
SpecialistAI-powered customer experience platform unifying support, sales, and service
SpecialistAI-powered customer experience platform unifying support, sales, and service
User-friendly customer service platform featuring powerful autonomous AI bots, though less integrated with Google Workspace than Hiver.
User-friendly customer service platform featuring powerful autonomous AI bots, though less integrated with Google Workspace than Hiver.
Affordable omnichannel helpdesk and live chat software with integrated FAQ and workflow automation tools.
Affordable omnichannel helpdesk and live chat software with integrated FAQ and workflow automation tools.
Focuses on hospitality guest experience and automation, but offers less specialized restaurant ordering features than TabSquare.
Focuses on hospitality guest experience and automation, but offers less specialized restaurant ordering features than TabSquare.
SpecialistB2B customer support platform excelling at Slack and multi-channel ticketing, though less tailored for standard email shared inboxes.
SpecialistB2B customer support platform excelling at Slack and multi-channel ticketing, though less tailored for standard email shared inboxes.
AI-first help desk that resolves tickets, not just sorts them
Comprehensive helpdesk and ticketing platform with native AI support agents, but less focused on Gmail-native workflows.
Comprehensive helpdesk and ticketing platform with native AI support agents, but less focused on Gmail-native workflows.
