
Free live chat, inbox and AI helpdesk for your website
Hiver records 140,328 monthly visits with -28.4% month-over-month growth and Freemium, Free Trial, Paid, Free pricing. Wallu records 621 monthly visits with -83.2% growth and Freemium pricing.

The AI support bot that answers your Discord FAQs around the clock
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | hiverhq.com | wallubot.com |
| Pricing Model | Freemium, Free Trial, Paid, Free | Freemium |
| Monthly Visits | 140.33K (140,328) | 621 (621) |
| MoM Traffic Delta | -55.69K (-28.4%) | -3.07K (-83.2%) |
| Primary Market & Share | 🇺🇸 United States (51.4%) | 🇬🇧 United Kingdom (65.1%) |
| Direct Visits / mo | 94.58K | 247 |
| User Rating | 4.3 | 4 |
| Supported Platforms | Website | Website |

Agentic customer service platform where teams and AI resolve support together
Handle email, chat, Slack, Teams, voice, WhatsApp and a help center from one workspace, with shared inboxes for teams that stay in Gmail.
AI investigates issues across past conversations, docs, connected systems and codebases, then drafts contextual replies and takes action with approval.
Define how AI resolves complex multi-step requests, deploy across every channel, and test performance on real scenarios before going live.
AI reviews resolved tickets to spot gaps in the help center and turn proven resolutions into new articles, keeping documentation current.

The AI support bot that answers your Discord FAQs around the clock
Point Wallu at your docs site, GitHub repo, PDFs, text files, YouTube transcripts and Discord channels. It syncs on a schedule so answers track your latest documentation.
Server owners report cutting the bulk of repetitive questions, with Wallu replying around the clock in members' own languages, including questions with screenshots.
Wallu works inside tickets from Ticket Tool, TicketsBot, Ticket King, Tickety, Helper.gg and others, escalating to staff roles with a summary when it can't resolve something.
Set wait-for-staff timers, working hours, blocked roles and daily answer limits, and steer tone with plain-language instructions like 'don't answer refund questions'.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service with a natively integrated AI agent

Robust AI-first customer engagement and messaging platform, but typically more expensive than Hiver's email-centric shared inbox.
Robust AI-first customer engagement and messaging platform, but typically more expensive than Hiver's email-centric shared inbox.

Centralized messaging inbox that unites social channels and WhatsApp chats, but lacks Hiver's deep Google Workspace integration.
Centralized messaging inbox that unites social channels and WhatsApp chats, but lacks Hiver's deep Google Workspace integration.

All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service
Feature-rich live chat and shared inbox platform with strong multichannel support, offering a more flexible free tier.
Feature-rich live chat and shared inbox platform with strong multichannel support, offering a more flexible free tier.

AI customer service that answers instantly and turns chats into revenue
AI customer service that answers instantly and turns chats into revenue

Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base

Affordable omnichannel helpdesk and live chat software with integrated FAQ and workflow automation tools.
Affordable omnichannel helpdesk and live chat software with integrated FAQ and workflow automation tools.

SpecialistB2B customer support platform excelling at Slack and multi-channel ticketing, though less tailored for standard email shared inboxes.
SpecialistB2B customer support platform excelling at Slack and multi-channel ticketing, though less tailored for standard email shared inboxes.

AI-first help desk that resolves tickets, not just sorts them

Custom AI support chatbots trained on your own website content
Custom AI support chatbots trained on your own website content