
Free live chat, inbox and AI helpdesk for your website

Intercom records 2,764,543 monthly visits with -5.8% month-over-month growth and Free Trial, Paid pricing. Whelp records 23,688 monthly visits with -32.6% growth and Freemium, Paid, Contact for Pricing pricing.

AI agents that clear the queue, plus one inbox for every channel
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | intercom.help | whelp.co |
| Pricing Model | Free Trial, Paid | Freemium, Paid, Contact for Pricing |
| Monthly Visits | 2.76M (2,764,543) | 23.69K (23,688) |
| MoM Traffic Delta |
| -170.52K (-5.8%) |
| -11.45K (-32.6%) |
| Primary Market & Share | 🇺🇸 United States (32.9%) | 🇦🇿 Azerbaijan (91.1%) |
|---|
| Direct Visits / mo | 1.79M | 10.12K |
|---|
| User Rating | 4.7 | 4.3 |
|---|
| Supported Platforms | Website | Website |
|---|

AI-first customer service platform with a native AI agent for every conversation
A support-trained AI agent that resolves customer conversations across chat, email, phone and Slack, averaging around 76% resolution according to Intercom's own benchmark data.
Bring chat, email, social and messaging channels into one workspace so agents see every conversation with full customer context.
Track customer issues, back-office work and widespread tracker problems so nothing falls through the cracks and customers stay informed.
Manage and optimize the content that powers Fin, Copilot and your Help Center, with reporting on how each article performs across touchpoints.

AI agents that clear the queue, plus one inbox for every channel
Agents learn from your help center, policies and catalog, answer in your brand voice on any channel, and take real actions such as looking up orders, bookings and accounts.
WhatsApp, web chat, email, Instagram, Messenger, Telegram, TikTok, LINE, Viber, SMS and voice land in one place with a unified customer profile.
Assign, mention teammates and keep private notes on any conversation, with browser, iOS and Android apps for coverage anywhere.
Connects with Shopify, Stripe, Salesforce, Twilio, Meta platforms and Amazon Connect so the AI can read and update real business data.

Free live chat, inbox and AI helpdesk for your website


AI-first customer service with a natively integrated AI agent
#2
AI-powered customer conversation platform for B2C messaging at scale

All-in-one customer messaging for live chat, chatbots, and self-service
AI-first customer support platform with a shared inbox built in
SpecialistFaster AI knowledge base integration and ticket deflection, but lacks a full native live chat infrastructure.

Simpler setup for small businesses with robust built-in chatbots, but less advanced enterprise ticketing features.

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

AI-powered shared inbox, live chat, and helpdesk for online businesses

AI support agent plus helpdesk built for ecommerce brands

SpecialistBetter suited for B2B tech companies tracking complex account context, but lacks Intercom's broad consumer retail footprint.

SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.
AI-powered customer conversation platform for B2C messaging at scale
All-in-one customer messaging for live chat, chatbots, and self-service
SpecialistFaster AI knowledge base integration and ticket deflection, but lacks a full native live chat infrastructure.
Simpler setup for small businesses with robust built-in chatbots, but less advanced enterprise ticketing features.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
AI-powered shared inbox, live chat, and helpdesk for online businesses
AI support agent plus helpdesk built for ecommerce brands
SpecialistBetter suited for B2B tech companies tracking complex account context, but lacks Intercom's broad consumer retail footprint.
SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.