
Free / Open-sourceAI-first customer service with a natively integrated AI agent
Respond.io records 1,606,802 monthly visits with -8.7% month-over-month growth and Freemium pricing. Ringly.io records 84,636 monthly visits with -1.7% growth and Paid pricing.

AI phone support for Shopify brands, answered 24/7
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | respond.io | ringly.io |
| Pricing Model | Freemium | Paid |
| Monthly Visits | 1.61M (1,606,802) | 84.64K (84,636) |
| MoM Traffic Delta | -152.34K (-8.7%) | -1.44K (-1.7%) |
| Primary Market & Share | 🇲🇾 Malaysia (17.4%) | 🇺🇸 United States (66.3%) |
| Direct Visits / mo | 1.24M | 19.76K |
| User Rating | 4.5 | 4.3 |
| Supported Platforms | Website | Website |

AI-powered customer conversation platform for B2C messaging at scale
Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
Reach thousands of customers with one message, and capture new leads directly from social ads and website links.

AI phone support for Shopify brands, answered 24/7
Seth answers every call immediately, day or night, so customers never sit on hold and after-hours or peak-time calls are not missed.
Seth recognizes the caller's number, pulls up their orders and past conversations, checks live shipping status, starts returns and exchanges in Shopify, and can take new orders by sending a checkout link.
Seth answers only from your catalog, website and policies, and escalates to your team with a live transfer, ticket or email when a call needs a human.
Coach, Seth's AI manager, lets you fix a call, teach a new skill or connect an integration by simply explaining what you want, with no developer needed.

Free / Open-sourceAI-first customer service with a natively integrated AI agent
The AI platform for customer experience and business communications

Conversational AI and helpdesk built for ecommerce brands
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

SpecialistAI communication platform for sales and support teams

Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.
Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.

Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.
Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.

Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.
Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.

Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io.

Free / Open-sourceEnterprise voice AI that resolves customer conversations
Free / Open-sourceEnterprise voice AI that resolves customer conversations

Enterprise voice AI agents that handle your most regulated phone calls
Enterprise voice AI agents that handle your most regulated phone calls