
More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.

Respond.io records 1,606,802 monthly visits with -8.7% month-over-month growth and Freemium pricing. Shown records 48,761 monthly visits with +89.2% growth and Freemium pricing.

Let AI create, launch and optimize your ads across every major channel.
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | respond.io | shown.io |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 1.61M (1,606,802) | 48.76K (48,761) |
| MoM Traffic Delta |
| -152.34K (-8.7%) |
| +22.99K (+89.2%) |
| Primary Market & Share | 🇲🇾 Malaysia (17.4%) | 🇦🇿 Azerbaijan (40.6%) |
|---|
| Direct Visits / mo | 1.24M | 20.93K |
|---|
| User Rating | 4.5 | 4.3 |
|---|
| Supported Platforms | Website | Website |
|---|

AI-powered customer conversation platform for B2C messaging at scale
Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
Reach thousands of customers with one message, and capture new leads directly from social ads and website links.

Let AI create, launch and optimize your ads across every major channel.
Describe your business and Shown drafts campaigns, ad copy, targeting and creatives, so you can go from idea to live ads in minutes.
Shown continuously pauses weak keywords, spins up new A/B test ads and suggests fresh targeting around the clock on every connected channel.
Three in-dashboard assistants — Mary (marketing strategist), Sean (search ads expert) and Sophie (social ads expert) — help you plan, create and edit campaigns by chat.
Watch performance across Google, Microsoft, Meta, TikTok and other channels, compare campaigns and ads side by side, and import existing campaigns into one dashboard.

More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.


SpecialistPurpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io.

Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

AI creative engine for Meta and TikTok ad teams

Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.

Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.

Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.

Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io.

Excellent WhatsApp and social messaging automation, but smaller ecosystem of native CRM integrations than Respond.io.

AI-driven Google Ads and SEO automation platform that runs entire campaigns for you

The AI ad generator that creates and launches on-brand ads at scale
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
AI creative engine for Meta and TikTok ad teams
Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.
Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.
Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.
Excellent WhatsApp and social messaging automation, but smaller ecosystem of native CRM integrations than Respond.io.
AI-driven Google Ads and SEO automation platform that runs entire campaigns for you
The AI ad generator that creates and launches on-brand ads at scale