
Free live chat, inbox and AI helpdesk for your website

Respond.io records 1,606,802 monthly visits with -8.7% month-over-month growth and Freemium pricing. SupBot records 0 monthly visits with 0% growth and Freemium pricing.

Launch an AI customer support bot on your site in minutes
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | respond.io | supbot.io |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 1.61M (1,606,802) | 0 (0) |
| MoM Traffic Delta |
| -152.34K (-8.7%) |
| 0 (0%) |
| Primary Market & Share | 🇲🇾 Malaysia (17.4%) | 🌐 Global (—) |
|---|
| Direct Visits / mo | 1.24M | 0 |
|---|
| User Rating | 4.5 | 4 |
|---|
| Supported Platforms | Website | Website |
|---|

AI-powered customer conversation platform for B2C messaging at scale
Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
Reach thousands of customers with one message, and capture new leads directly from social ads and website links.

Launch an AI customer support bot on your site in minutes
Describe how the bot should behave, test the flow, then paste a small script into your site or project to publish it.
Visitors who ask for a person generate a ticket and the full message thread appears in your dashboard for follow-up.
Responses are generated by GPT-4o or GPT-4o-mini depending on plan, giving conversational answers instead of rigid decision trees.
Standard and Premium tiers allow unlimited bot retrains, so you can keep answers aligned with changing business content.

Free live chat, inbox and AI helpdesk for your website


More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.
#2
SpecialistPurpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io.


All-in-one customer messaging for live chat, chatbots, and self-service
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

AI customer service that answers instantly and turns chats into revenue

Custom AI agents trained on your documentation and knowledge base

Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.

Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.

Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io.

Custom AI support chatbots trained on your own website content
All-in-one customer messaging for live chat, chatbots, and self-service
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
AI customer service that answers instantly and turns chats into revenue
Custom AI agents trained on your documentation and knowledge base
Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.
Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.
Custom AI support chatbots trained on your own website content