
Free / Open-sourceAI-first customer service with a natively integrated AI agent

Respond.io records 1,606,802 monthly visits with -8.7% month-over-month growth and Freemium pricing. Unless records 4,497 monthly visits with +17% growth and Paid (outcome-based subscription; two plans) pricing.

One AI customer agent for every moment — built for regulated Europe
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | respond.io | unless.com |
| Pricing Model | Freemium | Paid (outcome-based subscription; two plans) |
| Monthly Visits | 1.61M (1,606,802) | 4.5K (4,497) |
| MoM Traffic Delta |
| -152.34K (-8.7%) |
| +652 (+17%) |
| Primary Market & Share | 🇲🇾 Malaysia (17.4%) | 🇺🇸 United States (91.3%) |
|---|
| Direct Visits / mo | 1.24M | 1.76K |
|---|
| User Rating | 4.5 | 4.4 |
|---|
| Supported Platforms | Website | Website |
|---|

AI-powered customer conversation platform for B2C messaging at scale
Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
Reach thousands of customers with one message, and capture new leads directly from social ads and website links.

One AI customer agent for every moment — built for regulated Europe

Free / Open-sourceAI-first customer service with a natively integrated AI agent


Enterprise AI grounded in your company's own knowledge

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Free / Open-sourceAI customer service that answers instantly and turns chats into revenue

Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.

Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.

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Agentic B2B support platform unifying every channel, AI agents, and customer context
Free / Open-sourceNo-code AI agents that answer, act and hand off across every channel
Free / Open-sourceAI-first customer support platform with a shared inbox built in
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
Free / Open-sourceAutonomous AI agents for customer service, content and operations
Free / Open-sourceAI customer service that answers instantly and turns chats into revenue
Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.
Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.
Agentic B2B support platform unifying every channel, AI agents, and customer context