Tidio records 527,313 monthly visits with -6.4% month-over-month growth and Freemium pricing. UChat records 30,737 monthly visits with +12.4% growth and Freemium, Free Trial pricing.
AI customer service that answers instantly and turns chats into revenue
No-code AI agent and chatbot platform for 15+ messaging channels
| Dimension / Metric | | |
|---|---|---|
| Official Domain | tidio.com | uchat.au |
| Pricing Model | Freemium | Freemium, Free Trial |
| Monthly Visits | 527.31K (527,313) | 30.74K (30,737) |
| MoM Traffic Delta | -36.2K (-6.4%) | +3.38K (+12.4%) |
| Primary Market & Share | 🇺🇸 United States (22.3%) | 🇮🇱 Israel (25.4%) |
| Direct Visits / mo | 387.51K | 12.6K |
| User Rating | 4.4 | 4.3 |
| Supported Platforms | Website | Website |
AI customer service that answers instantly and turns chats into revenue
Answers customer questions instantly using your website, help center, and product data, and hands unresolved cases to a human with the full context.
Collects email, live chat, WhatsApp, Instagram, and Facebook Messenger conversations in one inbox with ticketing, tags, priorities, and spam controls.
Triggers proactive chats from behavioral signals, recommends products in-chat, and reports what each conversation earned in sales, leads, or bookings.
Live visitor list, live typing preview, and an AI Reply Assistant that drafts and polishes responses so tone stays consistent across the team.
No-code AI agent and chatbot platform for 15+ messaging channels
Design conversation logic, buttons, conditions and ticket triggers visually, then deploy the same flow to every connected channel.
Run AI agents on WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, SMS, voice, WeChat, LINE, Slack, VK, TikTok and web chat from one hub.
Connect OpenAI, Claude, Gemini, xAI, DeepSeek or Coze, with AI functions for function calling so agents can fetch data and complete tasks.
Track, assign and prioritise conversations in Kanban boards, filter by assigned or urgent, and transfer to live agents with full context.
SpecialistProvides enterprise-grade autonomous AI agents integrated deeply within the broader Salesforce CRM and service ecosystem.
SpecialistProvides enterprise-grade autonomous AI agents integrated deeply within the broader Salesforce CRM and service ecosystem.
Free / Open-sourceProvides widely used free live chat and helpdesk capabilities with optional smart AI assistance addons.
Free / Open-sourceProvides widely used free live chat and helpdesk capabilities with optional smart AI assistance addons.
Premium customer service platform offering advanced Fin AI support agents and robust multi-channel ticketing workflows.
Tailored specifically for ecommerce brands combining automated conversational AI support with deep Shopify/WooCommerce integrations.
Unifies multi-channel social messaging and customer conversations into a single team inbox with AI assistance.
Unifies multi-channel social messaging and customer conversations into a single team inbox with AI assistance.
Delivers an omnichannel customer support shared inbox and built-in no-code AI chat agents at competitive pricing.
Delivers an omnichannel customer support shared inbox and built-in no-code AI chat agents at competitive pricing.
SpecialistSpecializes in training custom AI support agents exclusively on technical documentation and internal knowledge bases.
SpecialistSpecializes in training custom AI support agents exclusively on technical documentation and internal knowledge bases.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
AI CRM and omnichannel platform that turns chats into sales
Omnichannel conversational AI suite for revenue-driving customer conversations
SpecialistDesigned for B2B companies combining Slack/Teams support channels, ticketing, and autonomous AI customer agents.
SpecialistDesigned for B2B companies combining Slack/Teams support channels, ticketing, and autonomous AI customer agents.
SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.
SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.
