CX Genie blends three things in one platform: an AI agent that answers customers automatically, a visual workflow builder for automation, and a helpdesk with live chat and ticket management for your human team. It is designed so AI and people work on the same conversations.

Does CX Genie have a free plan?

Yes. There is a permanent Free plan with 1 seat and 200 conversations per month covering the AI agent, workflows, live chat and help desk. Paid plans start at around $39.99 per month for the Starter tier and scale up through Team and Business tiers, with annual billing offering savings. Verify current rates on the official pricing page.

How does the AI learn about my business?

Your AI agent is trained on your own content such as product lists, FAQs and knowledge base articles, then refined automatically from previous conversations. It can also detect emotion and intent, collect leads and tag conversations without manual work.

Can conversations be handed over to human agents?

Yes. Rather than letting the bot guess, CX Genie routes complex or unanswered questions to a human agent and notifies them automatically, so customers experience one continuous conversation and your team stays in control.

What kinds of businesses use it?

It automates 24/7 multilingual replies, qualifies and routes leads, captures phone numbers and emails, and reports on team performance and CSAT. Customers commonly use it to replace several separate chatbots, ticketing and live chat tools with one platform.

¿Cuál es el tráfico mensual y la tendencia de crecimiento de CX Genie?

CX Genie recibe actualmente 7,19 mil visitas mensuales, con una variación de tráfico intermensual de +69 (tasa de crecimiento del +1 %). Su principal mercado de origen es Vietnam (69,9 % de cuota), con 2,98 mil visitas directas/mes y — visitas de búsqueda orgánica/mes.

¿CX Genie es gratis? ¿Cuál es su modelo de precios?

CX Genie opera con un modelo de precios Freemium. CX Genie uses a freemium model with transparent published tiers. The Free plan includes 1 seat and 200 conversations per month with AI agent, workflow, live chat and help desk access. Paid plans move from Starter (about $39.99/month, 5 seats, 5,000 conversations) through Team (about $89.99/month, 15 seats, 15,000 conversations) to Business (about $249.99/month, unlimited seats, white label, 60,000 conversations), with annual billing saving up to around 16%. Enterprise pricing with SAML SSO, custom AI training and a 99.9% SLA is available on request. Confirm current numbers on the official pricing page. Las plataformas de facturación y pago compatibles incluyen: no indicado.

CX Genie — Tráfico (7,19 mil/mes), Precios, API y Alternativas

Open AI Tools

CX Genie — Tráfico (7,19 mil/mes), Precios, API y Alternativas | Open AI Tools

Las mejores 12 alternativas y competidores de CX Genie

Comparación de telemetría lado a lado de herramientas de IA competidoras en la misma categoría principal

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Posición	Herramienta de IA	Visitas mensuales	Crecimiento intermensual	Cuota de tráfico directo	Precios	Comparativa directa
●	CX Genie	7,19 mil	+1 %	41% directo	Freemium	Actual
1	Crisp	1,41 M	+1,5 %	82% directo	Prueba gratuita, De pago, Precio a consultar, Gratis	vs Crisp
2	Kommunicate	59,58 mil	-15,9 %	40% directo	Prueba gratuita, De pago, Precio a consultar	vs Kommunicate
3	tawk.to	5,73 M	-1,5 %	69% directo	Freemium	vs tawk.to
4	Chaport	1,46 M	+130,1 %	75% directo	Freemium	vs Chaport
5	Chatling	52,66 mil	-15,3 %	52% directo	Freemium	vs Chatling
6	Botnoi Chatbot	82,62 mil	-24 %	39% directo	Freemium	vs Botnoi Chatbot