12 alternatives à DigitalGenius, sélectionnées selon leurs fonctions et usages.
| Classement | Outil & Slogan | Domaine officiel |
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| Visites mensuelles |
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| Croissance mois sur mois (MoM) |
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| Modèle de tarification |
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| Marché principal |
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| Note |
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| Comparer |
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| ● | DigitalGenius | digitalgenius.com | 59,27 k | 6,25 k (+11,8 %) | Tarifs sur demande | Royaume-Uni | 4,3 | Profil |
| 1 | Gorgias | gorgias.com | 2,66 M | 61,65 k (+2,4 %) | Tarifs sur demande | États-Unis | 4,7 | Comparer |
| 2 | Aide | aide.app | 9,98 k | -113 (-1,1 %) | Essai gratuit, Payant, Tarifs sur demande | Canada | 4,1 | Comparer |
| 3 | Richpanel | richpanel.com | 384,35 k | -37,93 k (-9 %) | Essai gratuit, Tarifs sur demande | États-Unis | 4,4 | Comparer |
| 4 | Siena AI | siena.cx | 45,59 k | -20,95 k (-31,5 %) | Tarifs sur demande | États-Unis | 4,4 | Comparer |
| 5 | Forethought | forethought.ai | 84 k | -34,4 k (-29,1 %) | Tarifs sur demande | États-Unis | 4,4 | Comparer |
| 6 | Intercom | intercom.com | 4,47 M | 117,9 k (+2,7 %) | Essai gratuit, Payant | États-Unis | 4,5 | Comparer |
| 7 | Quickchat AI | quickchat.ai | 87,89 k | -3,7 k (-4 %) | Tarifs sur demande | États-Unis | 4,2 | Comparer |
| 8 | Permut | permut.com | 3,11 k | 1,23 k (+65,5 %) | Freemium | Espagne | 4,2 | Comparer |
| 9 | Yuma | yuma.ai | 31,26 k | -3,89 k (-11,1 %) | Essai gratuit, Payant, Tarifs sur demande | États-Unis | 4,4 | Comparer |
| 10 | Tidio | tidio.com | 527,31 k | -36,2 k (-6,4 %) | Freemium | États-Unis | 4,4 | Comparer |
| 11 | Decagon AI | decagon.ai | 264,4 k | -13,94 k (-5 %) | Tarifs sur demande | États-Unis | 4,4 | Comparer |
| 12 | Octocom | octocom.ai | 68,12 k | 14,12 k (+26,2 %) | Payant, Tarifs sur demande | Philippines | 4,4 | Comparer |
IA conversationnelle et helpdesk pensés pour les marques e-commerce
Gratuit / Open sourceAgent de service client IA qui traite commandes, remboursements et retours e-commerce
Gratuit / Open sourceAgent de service client IA qui traite commandes, remboursements et retours e-commerce
Gratuit / Open sourceRichpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Gratuit / Open sourceRichpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
Siena AI is an autonomous customer service platform built for commerce brands. Its AI agents answer shopper questions across chat, email, and social channels with a tone that matches your brand voice, handle order tracking and routine requests, and escalate the conversations that genuinely need a human. Alongside support automation, Siena adds agents for reviews and social media, plus a voice-of-customer tool that turns real conversations into product and marketing insight.
Une IA agentique qui résout le support de bout en bout
Une IA agentique qui résout le support de bout en bout
Gratuit / Open sourceService client piloté par l'IA avec un agent IA intégré nativement
Des agents IA sans code qui résolvent les conversations support et ventes
Des agents IA sans code qui résolvent les conversations support et ventes
Gratuit / Open sourceDes agents IA qui résolvent le support e-commerce sur tous les canaux
Gratuit / Open sourceYuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.
Gratuit / Open sourceYuma is an AI customer service platform for eCommerce. Its AI agents plug into Gorgias, Zendesk or your existing helpdesk and resolve WISMO, returns, refunds, cancellations and address changes end to end across email, chat, social DMs and voice, taking real actions rather than only drafting replies.
Gratuit / Open sourceUn service client IA qui répond instantanément et transforme les chats en chiffre d'affaires
Gratuit / Open sourceUn service client IA qui répond instantanément et transforme les chats en chiffre d'affaires
Des agents concierge IA qui résolvent le support client à l'échelle de l'entreprise
Des agents concierge IA qui résolvent le support client à l'échelle de l'entreprise
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
Octocom is an AI agent platform for consumer businesses that handles customer support and sales conversations across chat, voice, email, and social channels — resolving requests like refunds, returns, and address changes directly inside your Shopify, Stripe, or helpdesk stack.
