12 alternatives à Macha, sélectionnées selon leurs fonctions et usages.
| Classement | Outil & Slogan | Domaine officiel |
|---|
| Visites mensuelles |
|---|
| Croissance mois sur mois (MoM) |
|---|
| Modèle de tarification |
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| Marché principal |
|---|
| Note |
|---|
| Comparer |
|---|
| ● | Macha | getmacha.com | 47,95 k | 3,29 k (+7,4 %) | Essai gratuit, Payant | États-Unis | 4,2 | Profil |
| 1 | Intercom | intercom.com | 4,47 M | 117,9 k (+2,7 %) | Essai gratuit, Payant | États-Unis | 4,5 | Comparer |
| 2 | My AskAI | myaskai.com | 13,36 k | -3,82 k (-22,2 %) | Freemium, Essai gratuit, Tarifs sur demande | États-Unis | 4,3 | Comparer |
| 3 | Jarvis AI | jarvis.cx | 288,43 k | -11,25 k (-3,8 %) | Freemium | Inde | 4,1 | Comparer |
| 4 | Aisera | aisera.com | 15 k | -8,85 k (-37,1 %) | Tarifs sur demande | États-Unis | 4,5 | Comparer |
| 5 | Forethought | forethought.ai | 84 k | -34,4 k (-29,1 %) | Tarifs sur demande | États-Unis | 4,4 | Comparer |
| 6 | BoldDesk | bolddesk.com | 124,23 k | -22,9 k (-15,6 %) | Essai gratuit, Tarifs sur demande | États-Unis | 4,3 | Comparer |
| 7 | Brainfish | brainfi.sh | 8,1 k | -5,05 k (-38,4 %) | Payant, Tarifs sur demande | Global | 4,2 | Comparer |
| 8 | MailAgent.AI | mailagent.ai | 1,25 k | -23 (-1,8 %) | Freemium | Global | 4,1 | Comparer |
| 9 | Pylon | usepylon.com | 284,89 k | 16,46 k (+6,1 %) | Payant | États-Unis | 4,5 | Comparer |
| 10 | Productlane | productlane.com | 20,76 k | 3,93 k (+23,4 %) | Essai gratuit | États-Unis | 4,2 | Comparer |
| 11 | Gorgias | gorgias.com | 2,66 M | 61,65 k (+2,4 %) | Tarifs sur demande | États-Unis | 4,7 | Comparer |
| 12 | SureThing | surething.io | 63,17 k | 10,99 k (+21,1 %) | Freemium | États-Unis | 4,1 | Comparer |
Service client piloté par l'IA avec un agent IA intégré nativement
Un agent de service client IA qui vit dans votre helpdesk actuel
Des agents IA qui répondent, chiffrent et prennent les commandes sur chaque canal de messagerie
Des agents IA qui répondent, chiffrent et prennent les commandes sur chaque canal de messagerie
IA agentique pour les services desks IT, le support aux employés et le service client
Une IA agentique qui résout le support de bout en bout
Une IA agentique qui résout le support de bout en bout
Des agents IA autonomes dans un help desk complet
Des agents IA autonomes dans un help desk complet
Brainfish is an AI customer support platform whose agents do more than answer questions from a help article: they read from and write to your operational systems, follow your written policies, and close the ticket — refunds, cancellations, account access, and bug triage included.
Brainfish is an AI customer support platform whose agents do more than answer questions from a help article: they read from and write to your operational systems, follow your written policies, and close the ticket — refunds, cancellations, account access, and bug triage included.
mailagent.ai drafts customer-email replies that are grounded in your own business — it learns from your sent folder, your website, and your integrations, saves a draft for human review, and pings you in team chat. You approve, edit, or chat to refine before sending.
mailagent.ai drafts customer-email replies that are grounded in your own business — it learns from your sent folder, your website, and your integrations, saves a draft for human review, and pings you in team chat. You approve, edit, or chat to refine before sending.
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Productlane is a customer support platform for software teams that unifies email, live chat, Slack, and Teams in one inbox while an AI agent grounded in your codebase and docs resolves tickets, files issues in Linear, and closes the loop with customers when fixes ship.
Productlane is a customer support platform for software teams that unifies email, live chat, Slack, and Teams in one inbox while an AI agent grounded in your codebase and docs resolves tickets, files issues in Linear, and closes the loop with customers when fixes ship.
IA conversationnelle et helpdesk pensés pour les marques e-commerce
SureThing is an AI agent platform that positions itself as a general AI agency: a shared team of agents covering operations, marketing, research and engineering that connect to your existing apps, execute multi-step work in the background and hand back finished deliverables rather than chat replies.
SureThing is an AI agent platform that positions itself as a general AI agency: a shared team of agents covering operations, marketing, research and engineering that connect to your existing apps, execute multi-step work in the background and hand back finished deliverables rather than chat replies.
