Aisera は月間 14,996 訪問、前月比成長率 -37.1%、料金体系料金は要問い合わせを記録しています。Risotto は月間 6,750 訪問、成長率 -3.6%、料金体系料金は要問い合わせを記録しています。
ITサービスデスク、従業員サポート、カスタマーサービス向けのエージェント型AI
Risotto is an AI help desk that lives inside your communication tools. Its agent resolves internal support requests end to end - answering questions from your knowledge bases, routing tickets by intent, and automating access approvals and provisioning - so employees never leave Slack, email, or Google Workspace.
| 項目 / 指標 | | |
|---|---|---|
| 公式ドメイン | aisera.com | tryrisotto.com |
| 料金モデル | 料金は要問い合わせ | 料金は要問い合わせ |
| 月間訪問数 | 1.5万 (14,996) | 6750 (6,750) |
| 前月比トラフィック増減 | -8847 (-37.1%) | -251 (-3.6%) |
| 主要市場とシェア | 🇺🇸 アメリカ合衆国 (48.7%) | 🇺🇸 アメリカ合衆国 (63%) |
| 月間ダイレクト訪問数 | 5993 | 2670 |
| ユーザー評価 | 4.5 | 4.2 |
| 対応プラットフォーム | ウェブサイト | ウェブサイト |
ITサービスデスク、従業員サポート、カスタマーサービス向けのエージェント型AI
チャット、メール、ポータル、メッセージツールを横断し、IT・HR・顧客のリクエストをエンドツーエンドで解決。必要な時だけ人へ引き継ぎます。
IT運用エージェントがシグナルとインフライベントを監視し、ユーザーが影響を受ける前にインシデントを発見・予防します。
リアルタイムの提案、ナレッジ検索、次に取るべきアクションの推薦で対応時間を短縮します。
チケット、ITSM、CRM、文書システムから知識を取り込み、自社コンテンツに基づいた回答を実現します。
Risotto is an AI help desk that lives inside your communication tools. Its agent resolves internal support requests end to end - answering questions from your knowledge bases, routing tickets by intent, and automating access approvals and provisioning - so employees never leave Slack, email, or Google Workspace.
Risotto answers routine questions from Notion, Confluence, Drive, Slack and third-party docs, keeps answers current as documents change, and turns threads into knowledge articles.
Escalated tickets are investigated against the employee's credentials, tool logs and chat history, then a draft solution is prepared for one-click agent approval.
Employees request access in Slack or email; Risotto handles approvals, time-based rules and dynamic policies, then provisions users through your IAM/IGA tools with a full audit trail.
Route questions to IT, HR, Finance, Legal, Engineering or Sales Ops by intent rather than keyword, with RBAC controls and category auto-tagging.
無料・オープンソースSalesforce Data 360 と Atlas を基盤とする自律型エンタープライズ AI エージェント／CRM インテリジェンス。
無料・オープンソースSalesforce Data 360 と Atlas を基盤とする自律型エンタープライズ AI エージェント／CRM インテリジェンス。
無料・オープンソースネイティブ統合されたAIエージェントを備えたAIファーストのカスタマーサービス
サポート・営業・サービスを統合するAIカスタマーエクスペリエンス基盤
無料・オープンソースあらゆるメッセージチャネルで回答・見積・受注を担うAIエージェント
無料・オープンソースVoiceflow is an enterprise conversational AI platform for building, testing, and shipping chat and voice agents. Teams design agents in a visual Studio, let the Atlas copilot help build and improve them, connect knowledge and tools, then measure results with analytics, evaluations, and simulations.
無料・オープンソースVoiceflow is an enterprise conversational AI platform for building, testing, and shipping chat and voice agents. Teams design agents in a visual Studio, let the Atlas copilot help build and improve them, connect knowledge and tools, then measure results with analytics, evaluations, and simulations.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kore.ai is an enterprise platform for building, governing and continuously optimising AI agents. It covers customer service, employee experience and long-running process automation, with a typed agent language, an AI solution architect and an optimisation engine that keeps agents improving after deployment.
Kore.ai is an enterprise platform for building, governing and continuously optimising AI agents. It covers customer service, employee experience and long-running process automation, with a typed agent language, an AI solution architect and an optimisation engine that keeps agents improving after deployment.
無料・オープンソース完全なヘルプデスクに組み込まれた自律型 AI エージェント
無料・オープンソース完全なヘルプデスクに組み込まれた自律型 AI エージェント
カスタマーサポートを端から端まで解決するエージェント型AI
