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Thena is an AI customer support platform built for B2B SaaS teams, unifying Slack, email, web chat and MS Teams into one ticketing flow with AI agents that resolve questions and run account tasks.
월간 웹사이트 방문 수 추정치
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수집일 2026. 11. 11.
2026-11-11에 검증된 OpenAITools.app 텔레메트리에 따르면, Thena(thena.ai)은(는) AI 고객 서비스에 색인된 AI 플랫폼으로 월 9.78천회 방문을 기록 중이며, 전월 대비 트래픽 변화량은 -4.08천(-29.4%)입니다. 주요 지리적 시장은 미국(트래픽 점유율 54.1%)이며, 무료+유료, 유료, 가격 문의 가격 모델로 운영됩니다. 월간 트래픽 기준 주요 경쟁 대안으로는 Jotform AI Agents (월 4309.05만회 방문), Claude (월 1869.56만회 방문), TabSquare (월 624.38만회 방문) 등이 있습니다.
슬랙 연동성 최고입니다. B2B CS 필수품.
티켓 분산되는 거 깔끔하게 잡아줌.
가격 좀 내려줬으면.
실제 사이트 점검, 요금 구조, 동일 카테고리 기준을 바탕으로 AI가 재구성한 참고 관점이며 개별 실사용자의 후기가 아닙니다.
Tickets are detected and managed directly inside Slack with full account context, so support teams stay where their customers already are.
Purpose-built AI agents respond to customers, apply fields, create tickets, escalate and execute B2B tasks like provisioning, renewals and reporting — outcomes, not just answers.
Slack, email, web chat, MS Teams, Discord and web forms flow into the same tracked queue, with auto-triage, groups, routing rules and SLA enforcement.
Engineers can connect or build apps so AI agents can read and write to internal systems, APIs and data sources.
Share product updates across Slack, Teams and email with audience-targeting per account, then measure reach with broadcast analytics.
Auto-responders, CSAT surveys, knowledge articles, workflows, custom fields and role-based boards give teams the control to run support as a repeatable process.
Thena is an AI customer support platform built for B2B SaaS teams, unifying Slack, email, web chat and MS Teams into one ticketing flow with AI agents that resolve questions and run account tasks.
Turn Slack Connect channels and shared email inboxes into a single ticket queue with SLA tracking, auto-triage and clean handover to AI agents.
Let AI handle repetitive requests and execute account actions like provisioning or reporting so engineers can focus on complex technical cases.
Publish release notes and announcements to the right accounts across Slack, Teams and email, and track open and engagement rates.
Stand up branded help centers, author knowledge articles inside support flows and let auto-responders cover gaps while the team is offline.
동일한 주요 카테고리에 속한 경쟁 AI 도구의 나란히 보는 텔레메트리 비교
| 순위 | AI 도구 | 월간 방문 수 | 전월 대비 성장률 | 직접 유입 비중 | 가격 | 일대일 비교 |
|---|---|---|---|---|---|---|
| ● | Thena | 9.78천 | -29.4% | 직접 유입 39% | 무료+유료, 유료, 가격 문의 | 현재 도구 |
| 1 | Jotform AI Agents | 4309.05만 | -1.4% | 직접 유입 57% | 무료+유료 | vs Jotform AI Agents |
| 2 | Claude | 1869.56만 | +9.1% | 직접 유입 32% | 무료+유료, 가격 문의 | vs Claude |
| 3 | TabSquare | 624.38만 | +13.1% | 직접 유입 84% | 가격 문의 | vs TabSquare |
| 4 | tawk.to | 572.68만 | -1.5% | 직접 유입 69% | 무료+유료 | vs tawk.to |
| 5 | Intercom | 447.11만 | +2.7% | 직접 유입 80% | 무료 체험, 유료 | vs Intercom |
| 6 | Intercom | 276.45만 | -5.8% | 직접 유입 65% | 무료 체험, 유료 | vs Intercom |
정적 양식을 대화형 음성·채팅·지원 워크플로로 바꾸는 노코드 멀티채널 AI 에이전트.
TabSquare is a restaurant technology platform that orchestrates the entire guest journey, from discovery to payment and loyalty. Its AI assistant Munchmate powers personalised recommendations and marketing that reaches diners before they arrive, while the Vibe digital menu reduces wait times and guides guests toward dishes they are likely to love. SmartPay closes the loop with faster in-store payments, and built-in CRM and data analytics turn every visit into insight that drives repeat business.
TabSquare is a restaurant technology platform that orchestrates the entire guest journey, from discovery to payment and loyalty. Its AI assistant Munchmate powers personalised recommendations and marketing that reaches diners before they arrive, while the Vibe digital menu reduces wait times and guides guests toward dishes they are likely to love. SmartPay closes the loop with faster in-store payments, and built-in CRM and data analytics turn every visit into insight that drives repeat business.
Dialpad is an AI-powered customer communications platform that unifies voice, video, messaging, contact center, and agentic AI so teams can resolve customer needs faster with full context.
B2C 메시징을 대규모로 처리하는 AI 고객 대화 플랫폼
Seismic is an AI-powered sales enablement platform for customer-facing teams. It combines content management, enablement intelligence and role-based AI agents to help marketers, sellers and leaders prepare, engage buyers and drive revenue execution.
