CX Genie blends three things in one platform: an AI agent that answers customers automatically, a visual workflow builder for automation, and a helpdesk with live chat and ticket management for your human team. It is designed so AI and people work on the same conversations.

Does CX Genie have a free plan?

Yes. There is a permanent Free plan with 1 seat and 200 conversations per month covering the AI agent, workflows, live chat and help desk. Paid plans start at around $39.99 per month for the Starter tier and scale up through Team and Business tiers, with annual billing offering savings. Verify current rates on the official pricing page.

How does the AI learn about my business?

Your AI agent is trained on your own content such as product lists, FAQs and knowledge base articles, then refined automatically from previous conversations. It can also detect emotion and intent, collect leads and tag conversations without manual work.

Can conversations be handed over to human agents?

Yes. Rather than letting the bot guess, CX Genie routes complex or unanswered questions to a human agent and notifies them automatically, so customers experience one continuous conversation and your team stays in control.

What kinds of businesses use it?

It automates 24/7 multilingual replies, qualifies and routes leads, captures phone numbers and emails, and reports on team performance and CSAT. Customers commonly use it to replace several separate chatbots, ticketing and live chat tools with one platform.

Qual é o tráfego mensal e a tendência de crescimento de CX Genie?

CX Genie recebe atualmente 7,19 mil visitas mensais, com variação de tráfego mês a mês de +69 (taxa de crescimento de +1%). Seu principal mercado de origem é Vietnã (69,9% de participação), incluindo 2,98 mil visitas diretas/mês e — visitas de busca orgânica/mês.

O CX Genie é gratuito? Qual é o seu modelo de preços?

CX Genie opera com um modelo de preços Freemium. CX Genie uses a freemium model with transparent published tiers. The Free plan includes 1 seat and 200 conversations per month with AI agent, workflow, live chat and help desk access. Paid plans move from Starter (about $39.99/month, 5 seats, 5,000 conversations) through Team (about $89.99/month, 15 seats, 15,000 conversations) to Business (about $249.99/month, unlimited seats, white label, 60,000 conversations), with annual billing saving up to around 16%. Enterprise pricing with SAML SSO, custom AI training and a 99.9% SLA is available on request. Confirm current numbers on the official pricing page. As plataformas de cobrança e checkout suportadas incluem: não listado.

CX Genie — Tráfego (7,19 mil/mês), Preços, API e Alternativas

Open AI Tools

CX Genie — Tráfego (7,19 mil/mês), Preços, API e Alternativas | Open AI Tools

Principais 12 alternativas e concorrentes de CX Genie

Comparação de telemetria lado a lado de ferramentas de IA concorrentes na mesma categoria principal

Ver todas as alternativas de CX Genie →Explorar todas as ferramentas de Chatbot de IA →

Classificação	Ferramenta de IA	Visitas mensais	Crescimento mensal	Participação do tráfego direto	Preços	Comparação direta
●	CX Genie	7,19 mil	+1%	41% direto	Freemium	Atual
1	Crisp	1,41 mi	+1,5%	82% direto	Teste gratuito, Pago, Preço sob consulta, Grátis	vs Crisp
2	Kommunicate	59,58 mil	-15,9%	40% direto	Teste gratuito, Pago, Preço sob consulta	vs Kommunicate
3	tawk.to	5,73 mi	-1,5%	69% direto	Freemium	vs tawk.to
4	Chaport	1,46 mi	+130,1%	75% direto	Freemium	vs Chaport
5	Chatling	52,66 mil	-15,3%	52% direto	Freemium	vs Chatling
6	Botnoi Chatbot	82,62 mil	-24%	39% direto	Freemium	vs Botnoi Chatbot