Ask Vic is the conversational layer of VisualSP, an enterprise help platform built by Rehmani Consulting. It delivers answers and guidance inside web applications at the moment a user needs them. Instead of sending someone to a knowledge base in another tab, the assistant responds in the context of the screen they are looking at, which keeps the workflow intact and reduces both support tickets and time-to-competence.
VisualSP's core idea is in-context support: relevant help content is displayed based on the page the user is viewing, across nearly all popular browser-based SaaS applications. Around that layer sits a content library that includes interactive walkthroughs, how-to videos and step-by-step guides, with free access to a subset of Microsoft 365 and Dynamics 365 support material. Organizations that need more can license Lite, Standard, Enterprise or Platinum packages that add content packs, custom help authoring, usage analytics, in-app alerts and richer asset types.
The extension is distributed through the Chrome Web Store under the VisualSP publisher listing, currently at version 2.1.373, with roughly 40,000 users and a 4.6-star average rating. VisualSP markets measurable outcomes — customers learning software about three times faster and reducing support tickets by roughly half on average — and offers a free trial so teams can evaluate the full feature set before standardizing.
