Claio.ai

Claio is a practice-management companion for healthcare teams rather than a single-purpose transcription app. Its clinical arm, AI Scribe, listens during a visit using dental and medical terminology, drafts a structured note in the format the practice chooses (for example SOAP, dental exam or hygiene), and files it into the practice management software with one click. Its front-desk arm, AI Receptionist, picks up calls after hours or when the lines are full, books appointments directly into the PMS, and routes urgent matters to staff with a written summary.

Around those two products sits an admin layer: automated appointment reminders and confirmations by text and email, self-scheduling that writes straight into the calendar, digital intake forms and e-signatures filed to the patient record, and an analytics dashboard that is still rolling out. Claio says it plugs into leading practice management and EMR systems without a data migration, and it can be adopted either as a standalone suite or embedded inside existing practice software.

Compliance is clearly a first-order concern for the vendor. Claio states that it is HIPAA and PIPEDA compliant and aligned with Quebec's Law 25, signs a BAA with every practice, never uses protected health information for model training, encrypts data in transit and at rest, and does not retain audio. Role-based access covers owner, clinician, front-desk and biller roles with audit logs. Pricing is quoted per clinic or per licence based on size and product mix, with a 30-day free trial and month-to-month terms.