The AI platform for customer experience and business communications

AI customer feedback repository that turns B2B calls into product insights
Estimated monthly website visits
Similarweb estimates for this domain, not active users. Only available observation months are shown; collection date is separate from the traffic period.
Collected Nov 11, 2026

This is our editors' assessment out of 5, not an average of user ratings. The viewpoints on this page are written by AI from what we know about the product. They are not customer reviews.
According to OpenAITools.app telemetry verified on 2026-11-11, Dolphin AI (getdolphin.ai) is an AI platform indexed under AI Call Center generating 12.3K monthly visits with a month-over-month traffic delta of -8.95K (-42.1%). Its primary geographic market is India (46.6% traffic share), and it operates on a Free Trial, Contact for Pricing pricing model. Top competing alternatives by monthly volume include Dialpad (2.76M visits/mo), Otter AI (7.36M visits/mo), MiiTel (276.98K visits/mo).
Finally figured out what our customers actually keep complaining about.
Solid call clustering, though the UI can feel a bit cluttered.
Huge time saver for our product team.
Pricing is a bit steep for early-stage startups.
AI-synthesized perspectives grounded in live site inspection, pricing structure, and category benchmarks — presented as editorial viewpoints rather than individual customer testimonials.
Collects insights from recorded calls, notes and support conversations into one searchable place so nothing gets lost between tools.
The AI groups similar requests, complaints and feature ideas into themes, so recurring signals surface without manual tagging.
Attach verbatim customer quotes to roadmap items and tickets, giving engineers and designers the context behind each request.
Push validated feedback into CRM records and issue trackers so insight flows into the systems teams already use.
Share views, assign owners and rank themes so product, support and success teams agree on what matters next.
Dolphin AI addresses a familiar B2B problem: valuable customer feedback is scattered across call recordings, sales notes and support threads, and rarely reaches the people who plan the roadmap. The platform ingests conversations, extracts the underlying requests, complaints and feature ideas, and organises them into a searchable, prioritised repository that anyone in the company can browse.
The product is designed around team workflows rather than one-off transcription. Themes are detected automatically, similar requests are merged so the loudest voice does not dominate, and customer quotes can be attached to tickets and roadmap items. Integrations with CRM and project-tracking tools mean an insight can move straight into an engineering backlog without copy-pasting.
Dolphin AI is one of several products from the same studio, which also builds prompt-editing, screenshot and AI-observability tools. Pricing is trial-based with custom quotes for larger teams, and the company says its products are used by more than 40,000 people.
Replace gut-feel prioritisation with a ranked list of themes built from real customer conversations.
Find every mention of an account's requests and report back when a feature ships.
Review what prospects actually asked for across calls and carry that context into demos and proposals.
Spot repeating complaints early and hand engineering a clear, quantified case.
Side-by-side telemetry comparison of competing AI tools in the same primary category
| Rank | AI Tool | Monthly Visits | MoM Growth | Direct traffic share | Pricing | Head-to-Head |
|---|---|---|---|---|---|---|
| ● | Dolphin AI | 12.3K | -42.1% | 17% direct | Free Trial, Contact for Pricing | Current |
| 1 | Dialpad | 2.76M | +10.7% | 72% direct | Paid | vs Dialpad |
| 2 | Otter AI | 7.36M | +9.6% | 68% direct | Freemium | vs Otter AI |
| 3 | MiiTel | 276.98K | +10.8% | 77% direct | Free Trial, Paid | vs MiiTel |
| 4 | Frontdesk AI (myaifrontdesk.com) | 43.65K | +11.7% | 58% direct | Free Trial, Paid | vs Frontdesk AI (myaifrontdesk.com) |
| 5 | Fireflies.ai | 4.41M | +3% | 51% direct | Freemium | vs Fireflies.ai |
| 6 | JustCall | 780.29K | +11.8% | 79% direct | Paid | vs JustCall |
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