Sensay

Sensay addresses a specific and expensive problem: when an employee leaves, retires or hands over a role, an enormous amount of undocumented knowledge goes with them. Written handover documents rarely capture the nuances that actually matter. Sensay's approach is to interview people before they go. An AI interviewer named Sophia runs a natural conversation, asking follow-up questions and drawing out the details of a role rather than relying on a rushed checklist.

The interviews take place where people already work. Sensay connects to Slack and Microsoft Teams, invites departing employees for a session, and then structures the resulting material into a dedicated knowledge base. Team members can query that base conversationally, ask about specific projects or decisions the predecessor handled, or generate custom documents on demand. The company positions this as making offboarding an opportunity rather than a loss, and reports benefits such as faster onboarding for replacements, reduced time spent searching for already-known answers, and a measurable knowledge retention rate.

Security and privacy are explicit parts of the pitch: encryption at rest and in transit, role-based access controls, and admin tooling for managing access and tracking interview progress. Sensay's pricing is straightforward and per-knowledge-base rather than per-seat, with custom arrangements for organizations managing many transitions at once, M&A integration or continuous capture across an entire company. The company has previously been known for consumer-facing AI replica and digital-twin technology, along with a related crypto token, and its current commercial focus is squarely on enterprise knowledge transfer.