Viqal is a guest messaging automation platform for hotels. Its AI concierge answers guest questions on WhatsApp, handles upselling such as breakfast or spa add-ons, and works alongside a team inbox, campaign tools, task management and review management.

Is there a free trial?

Yes. The site offers a free trial alongside a live demo, and mentions a 10-minute demo video for a quick overview.

How much does Viqal cost?

Viqal is categorized as a paid platform with a free trial. Detailed plan pricing is not published openly on the site, so you would need to ask for a quote during a demo.

Which hotels use Viqal?

Ai4hotels reports customers in 15+ countries and publishes case quotes, such as a hotel citing time savings and doubled spa revenue, which is typical of the finance-focused positioning the platform markets.

What is Viqal's monthly traffic and growth trend?

Viqal currently receives 5.27K monthly visits, with a month-over-month traffic change of +4.73K (+870.2% growth rate). Its primary source market is Global (— share), including 1.58K direct visits/mo and — organic search visits/mo.

Is Viqal free? What is its pricing model?

Viqal operates on a Paid pricing model. Paid with a free trial. Viqal is listed as a paid platform that offers a free trial and a bookable live demo. Detailed tier pricing is not published openly on the website, so costs are confirmed during a demo or a quote request. Supported billing and checkout platforms include: not listed.

Viqal — AI Tool Traffic (5.27K/mo), Pricing, API & Alternatives

Q: Which systems does Viqal integrate with?

Viqal integrates with hotel PMS and property systems including Oracle Opera Cloud, Mews, Cloudbeds and Protel, among others, so it can act on real reservation data.

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About Viqal

AI Concierge

An AI assistant answers common guest questions around the clock on WhatsApp, covering arrival details, facilities, breakfast and more.

Upselling Automation

Automated, AI-driven offers — such as adding breakfast to a booking — presented in the conversation at the right moment.

Team Inbox

Human agents and the AI share one inbox so staff can step into any conversation without losing context.

Campaigns and Tasks

Proactive WhatsApp messaging for pre-arrival, mid-stay and post-stay communication, plus task assignment and review management.

PMS Integrations

Connects to Oracle Opera Cloud, Mews, Cloudbeds, Protel and others so responses reflect real reservation and rate data.

Viqal is a guest messaging platform built specifically for hotels, with WhatsApp at its centre. Its AI concierge fields the questions that arrive constantly — is breakfast included, when is check-in, what time does the restaurant open — and answers them instantly, in the guest's own language, without a staff member typing a reply. When a question has revenue attached, such as a request about breakfast, the AI can present the upgrade in the conversation and take the booking through.

Around that core, Viqal adds the tooling hotels actually need to run messaging at scale. A shared team inbox lets human staff take over any conversation the AI should not finish alone, WhatsApp campaign tools drive pre-arrival and post-stay messaging, tasks ensure front-desk follow-ups do not slip, and review management helps convert stays into reputation. Integration with property management systems including Oracle Opera Cloud, Mews, Cloudbeds and Protel means the AI works from real reservation data rather than generic answers.

The company reports hotels in more than 15 countries, with published customer quotes citing both time savings and increased ancillary revenue. Access typically starts with a demo or a free trial, and detailed plan pricing is provided during the sales conversation rather than published openly.

High-Impact Use Cases for Viqal

Hotel Front Desk

Handle guest enquiries 24/7

Let the AI handle routine arrival questions, parking, breakfast and facilities queries on WhatsApp so the front desk can focus on guests in front of them.

Revenue Manager

Increase upsell revenue

Offer breakfast, spa, late checkout and other add-ons inside the conversation and capture more ancillary revenue per stay.

Guest Experience Team

Run pre-arrival and post-stay campaigns

Send pre-arrival instructions, mid-stay tips and post-stay requests automatically, keeping each guest informed without manual messaging.

Multi-property Group

Centralise communication across properties

Use the shared inbox and task tools so any team member can pick up a conversation, and fold review management into the same workflow.

Rank	AI Tool	Monthly Visits	MoM Growth	Direct traffic share	Pricing	Head-to-Head
●	Viqal	5.27K	+870.2%	30% direct	Paid	Current
1	HiJiffy	96.65K	+27.6%	55% direct	Contact for Pricing	vs HiJiffy
2	Enso Connect	364.16K	-17.9%	71% direct	Contact for Pricing	vs Enso Connect
3	HostBuddy AI	30.39K	+6.2%	92% direct	Free Trial, Paid	vs HostBuddy AI
4	Chaport	1.46M	+130.1%	75% direct	Freemium	vs Chaport
5	Callbell	487.98K	-24%	72% direct	Freemium, Free Trial, Paid, Contact for Pricing	vs Callbell
6	SaleWisely	187.72K	-69%	61% direct	Freemium, Contact for Pricing	vs SaleWisely

Viqal

Traffic history

Why Choose Viqal

Watchouts & Trade-offs

Multi-Angle Perspectives

Traffic Acquisition Breakdown